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TOPIC: Change form's From email address to sender's email

Change form's From email address to sender's email 11 years 5 months ago #1380

  • robert g
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Running Form Maker Pro 2.3.1

How can we change the form so the 'From' email is the sender's email not: Wordpress (This email address is being protected from spambots. You need JavaScript enabled to view it.)?

Tried Wp-Mail-SMTP.
That works for changing 'From' email address to static return address.
Don't see how to automatically have email sender inputs in form outputting as form's email address, so we can hit reply and respond to sender.

Ideas? Thanks, Robert
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Re: Change form's From email address to sender's email 11 years 5 months ago #1385

  • Support
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Dear Robert,

We'll send a new version of Form Maker, so you could replace the existing one and solve your problem.

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Web-Dorado team
Best regards
Web-Dorado team

Joomla extensions,
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Clear the cache before asking questions. :)
Last Edit: 11 years 5 months ago by Administrator.
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Re: Change form's From email address to sender's email 11 years 5 months ago #1390

  • ROBERT K
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I just uploaded the new version of Form Maker and can't find where you can change the From email to the email of the sender.
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Re: Change form's From email address to sender's email 11 years 5 months ago #1401

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Dear Robert,

Follow the instructions in the email we've sent you, and everything will be done automatically. That means, the From email address with be the senders email.

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Best regards
Web-Dorado team
Best regards
Web-Dorado team

Joomla extensions,
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Clear the cache before asking questions. :)
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Re: Change form's From email address to sender's email 11 years 5 months ago #1410

  • ROBERT K
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I haven't received the email.
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Re: Change form's From email address to sender's email 11 years 5 months ago #1412

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Dear Robert,

Please send a test email to This email address is being protected from spambots. You need JavaScript enabled to view it., and we'll reply to your email with the Form Maker attached.

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Best regards
Web-Dorado team
Best regards
Web-Dorado team

Joomla extensions,
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Clear the cache before asking questions. :)
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Re: Change form's From email address to sender's email 11 years 5 months ago #1435

  • ENTRUST
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Please send me the same instructions to change my email from This email address is being protected from spambots. You need JavaScript enabled to view it..
Thank you.
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Re: Change form's From email address to sender's email 11 years 5 months ago #1441

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Dear Entrust,

Please email us the email address that you've used to purchase our product to This email address is being protected from spambots. You need JavaScript enabled to view it..

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Best regards
Web-Dorado team
Best regards
Web-Dorado team

Joomla extensions,
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Clear the cache before asking questions. :)
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Re: Change form's From email address to sender's email 11 years 5 months ago #1444

  • Paula
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Can you explain this to me also?
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Re: Change form's From email address to sender's email 11 years 5 months ago #1446

  • ROBERT K
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I followed the directions by replacing the file as requested, but it still did not work. I'm clueless.
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Re: Change form's From email address to sender's email 11 years 5 months ago #1447

I would also like to do this, can you send me the new version?

Also, the confirmation emails are not going out in html only plain text, how do I change?

Thanks!
Donna Pollander
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Re: Change form's From email address to sender's email 11 years 5 months ago #1459

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For all those who have problems with emails coming from This email address is being protected from spambots. You need JavaScript enabled to view it. follow the steps bellow to correct the problem. (Note: the plugin version should be 2.3.1 and upper)

Replace the wp-content/plugins/form-maker/front_end_form_maker.php with the one attached to this post.

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Last Edit: 11 years 4 months ago by Support.
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Re: Change form's From email address to sender's email 11 years 5 months ago #1461

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Dear Robert,

Please give us a link (to This email address is being protected from spambots. You need JavaScript enabled to view it.) to your site and temporary admin user account, and we will try to find out the problem as soon as possible.

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Best regards
Web-Dorado team
Best regards
Web-Dorado team

Joomla extensions,
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Clear the cache before asking questions. :)
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Re: Change form's From email address to sender's email 11 years 5 months ago #1462

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Dear Donna,

Please check your email service settings. All submissions are sent out in HTML by our plugin.

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Best regards
Web-Dorado team
Best regards
Web-Dorado team

Joomla extensions,
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Clear the cache before asking questions. :)
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Re: Change form's From email address to sender's email 11 years 5 months ago #1466

  • Andrew
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Hi - I'm having exactly the same issue as Robert so please can you post the solution to this query once it's been resolved. Thanks. Andy
Last Edit: 11 years 5 months ago by Andrew.
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Re: Change form's From email address to sender's email 11 years 5 months ago #1467

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Dear Andy,

We've already posted the solution a few posts back on this page, please follow the steps there to solve your problem.

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Best regards
Web-Dorado team
Best regards
Web-Dorado team

Joomla extensions,
Wordpress plugins,
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Clear the cache before asking questions. :)
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Re: Change form's From email address to sender's email 11 years 5 months ago #1468

  • Andrew
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Hi there. I have followed the instructions that were posted (overwritten the old version of front_end_form_maker.php with the version that was attached) and I've checked that I'm running version 2.3.1. However, I'm still receiving confirmation emails from This email address is being protected from spambots. You need JavaScript enabled to view it.. Regards. Andy
Last Edit: 11 years 5 months ago by Andrew.
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Re: Change form's From email address to sender's email 11 years 5 months ago #1475

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Dear Andrew,

Please give us a link (to This email address is being protected from spambots. You need JavaScript enabled to view it.) to your site and temporary admin user account, and we will try to find out the problem as soon as possible.

--
Best regards
Web-Dorado team
Best regards
Web-Dorado team

Joomla extensions,
Wordpress plugins,
Drupal modules
Clear the cache before asking questions. :)
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Re: Change form's From email address to sender's email 11 years 5 months ago #1478

I'm sorry, I do not know how (or where) to add the wp-content/plugins/form-maker/front_end_form_maker.php file you sent.

Can you give me step-by-step instructions??

Also, I check my email service and it is set to send emails in html format, is there somewhere else I can look??

Thanks again!!
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Re: Change form's From email address to sender's email 11 years 5 months ago #1493

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Dear Donna,

Please give us a link (to This email address is being protected from spambots. You need JavaScript enabled to view it.) to your site and temporary admin user account, and we will try to find out the problem as soon as possible.

--
Best regards
Web-Dorado team
Best regards
Web-Dorado team

Joomla extensions,
Wordpress plugins,
Drupal modules
Clear the cache before asking questions. :)
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Re: Change form's From email address to sender's email 11 years 5 months ago #1496

  • ROBERT K
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There must be a common theme to this problem with multiple people having the same problem. It appears we have all tried the solution and it doesn't seem to work, so what is the workaround that the moderator has found that we all could benefit from?
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Re: Change form's From email address to sender's email 11 years 5 months ago #1498

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Dear Robert,

The workaround that worked for everyone is described in this post of the current thread: web-dorado.com/forum/26-form-maker/1380-...ders-email.html#1459
Best regards
Web-Dorado team

Joomla extensions,
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Clear the cache before asking questions. :)
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Re: Change form's From email address to sender's email 11 years 5 months ago #1508

  • Nasco
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We are running version 2.2.6 and want to update to the newest version.
Can you send us the latest version, so we can solve te sender's email issue?

Regards,

Nasco
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Re: Change form's From email address to sender's email 11 years 5 months ago #1519

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Dear Nasco,

We sent the new version of Form Maker to your email.

Best regards
Web-Dorado team
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Re: Change form's From email address to sender's email 11 years 5 months ago #1542

  • Karen Whitley
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I found a super easy solution to this problem! It's a plug-in that changes this information in the wordpress functions file. It's called "Description: A quick and dirty plugin to change the wp_mail "from" address to be something other than This email address is being protected from spambots. You need JavaScript enabled to view it.." I'm attaching the file as a .txt. Just change to .php. Edit the file with your email and name. Upload to your plugin directory and activate.

Visit the plug-in site for more info, butlerblog.com/2011/07/14/changing-the-w...dress-with-a-plugin/
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Last Edit: 11 years 5 months ago by Karen Whitley. Reason: Add file
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