I purchased a video from iStockPhoto and have uploaded it to my WordPress account and got it to view/play nicely via Spider Video Player, however, I can't seem to get the audio to play. New to video players for websites, I know I'm missing some simple knowledge.

Thank you in advance for any useful information.

Dear Sam,

You are not missing anything, but there should be an issue on your Video Player module. Could you please contact us to This email address is being protected from spambots. You need JavaScript enabled to view it. and provide temporary admin access to your website? We will take a look and solve the problem as soon as possible.

Please mention the full link to your forum post in your e-mail subject.
Thank you.