Playlists have zero videos

Fred Miller created the topic: Playlists have zero videos

After I add videos to playlists, the "Playlist" page shows 0 videos under the "Videos" column. This happens whether I use the sample videos or my own videos from my own server.

Also, I can get the sample videos to play on my pages (sometimes), but the videos from my server "cannot be found". I have checked the paths. They work as regular links, but Spider Video Player can't find them. This happens with both .mov and .wmv extensions.

Will Spider Video Player support .wmv?

By the way, I think this is a beautiful player and look forward to using it.

#962
The following user(s) said Thank You: alinazari

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Administrator replied the topic: Re: Playlists have zero videos

Dear Fred,

Unfortunately Spider WordPress Video Player does not support .mov and .wmv files. None of the flash players available support ..mov and .wmv files. You have to convert the files to another format (flv, mp4, f4v, f4p, f4a, f4b etc.).

Please give us (to [email protected]) a link to your site and temporary admin user account, and we will try to find out the problem with playlist as soon as possible.

Best regards
Web-Dorado team

#965

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