No Video showing inside Video Player?

Tony Myers created the topic: No Video showing inside Video Player?

On my blog page, I get no video showing in the player. Only three flashing horizontal dashes!

I have setup only ONE video in my attempt so far.

My setup of the player settings are as follows:

1. I have [Videos] set for:
Title: video
Type: http
Url: www.officiantsonline.com/wp-content/files/videos/bestman.mp4
UrlHD:
Thumb: None
Published

2. [Tags] I am not using these at this time (they have been turned off)

3. I have [Playlists] set for:
Best Man
Video:
Type: http
Url:http://www.officiantsonline.com/wp-content/files/videos/bestman.mp4
Thumb: None
Published: Yes

4. I have set for: Title: Player 1 Select Theme: Theme 1 Playlist: Best Man Number of videos: 1 The video player shows up on the webpage however, I do not get any video playing inside the player at all. I have checked and double checked all of my settings. I even went to your DEMO site and verified the setting inside that site against the settings that I am using and everything appears to be the SAME except that I am using my own domain, of course. Also, WHY does it say "Leave a comment" under the Video Player screen when I have ALL commenting turned OFF inside Wordpress? Need some knowledgebase help here, if possible? Thanks, Tony Myers[Video Player] set for:
Title: Player 1
Select Theme: Theme 1
Playlist:
Best Man
Number of videos: 1

The video player shows up on the webpage however, I do not get any video playing inside the player at all.

I have checked and double checked all of my settings. I even went to your DEMO site and verified the setting inside that site against the settings that I am using and everything appears to be the SAME except that I am using my own domain, of course. Also, WHY does it say "Leave a comment" under the Video Player screen when I have ALL commenting turned OFF inside Wordpress?

Need some knowledgebase help here, if possible?

Thanks,

Tony Myers

#1483
Attachments:

Please Log in or Create an account to join the conversation.


Tony Myers replied the topic: Re: No Video showing inside Video Player?

Alright,

I have continued to work with the settings on this plugin. I uploaded another copy of the video to the Media Library of Wordpress. Of course, this gets stored in /wp-content/uploads; where I really DON'T want videos and images mixed together, etc.

I then added a thumbnail (bestman.png) to both and [playlist] and updated the settings. I now get the SOUND of the video playing in the player but NO PICTURE. It also says "No Stream Found". The Thumbnail does not display anywhere except for the left sidebar, when it is opened. Seems like it is getting more complicated all the time.[video] and [playlist] and updated the settings.

I now get the SOUND of the video playing in the player but NO PICTURE. It also says "No Stream Found".

The Thumbnail does not display anywhere except for the left sidebar, when it is opened.

Seems like it is getting more complicated all the time.

#1486

Please Log in or Create an account to join the conversation.


Support replied the topic: Re: No Video showing inside Video Player?

Dear Tony,

The problem that your videos are not playing is in the format. Please use this online video converter to assure that you are uploading the videos with the right format: video.online-convert.com/convert-to-mp4

What concerns to the upload folder, you can create a new folder under uploads and use that one for videos. The "Create new folder" button is placed in the uploads window.

--
Best regards
Web-Dorado team


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#1490

Please Log in or Create an account to join the conversation.


Tony Myers replied the topic: Re: No Video showing inside Video Player?

OK, I just processed an MP4 video through the online MP4 converter (WHY?)

The video is now playing.

Is there a way to TURN OFF the AUTOPLAY function and WHY does it say STREAM NOT FOUND when the video finishes playing?

I don't want multiple videos on a blog auto-playing all at the same time.

#1497

Please Log in or Create an account to join the conversation.


Support replied the topic: Re: No Video showing inside Video Player?

Dear Tony,

The MP4 format has some properties that may vary. Browsers doesn't support all of them.

You can turn off AUTOPLAY from theme's option page.

Please give us a link (to [email protected]) to your site and temporary admin user account, and we will try to find out the problem with streaming.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#1499

Please Log in or Create an account to join the conversation.


Time to create page: 0.168 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us