General

m simpson created the topic: General

I have just installed spider contacts and I would like to alter/change the following, see attached for an extra explanation


File Attachment:

File Name: spidercontacts.txt
File Size:0 KB



1) to remove the image setting so it does not sure on the contact details, this not required
2) when you type a name into the search box at the top, you cannot read it because either the font is too big or the search bar is too small. How do I correct this?
3) the 'more' button on the full view of the contacts can this be changed to say 'email'
4) tried to change colours & borders in styles & colors but when I look at the page no colours only the border has changed its appearance. Any ideas?
thanks

#15020
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Support replied the topic: General

Dear customer,

1. Do you want to remove all images?
2. Can you please give us a link to your contacts page?
3. We can customize it for you.
4. Can you please tell us what option exactly you have changed?


Best regards,
Web-Dorado team


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#15033

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m simpson replied the topic: General

1) yes to remove all contact images
2) blc.lu/test/
3) do you need admin rights?
4) not sure, saw the colours in the free version. Then paid no colours

#15041

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Support replied the topic: General

Dear customer,

1. We will customize it for you too. Could you please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll customize it for you as soon as possible
2. We have not managed to look into your issue as username and password are required. Can you please send it to us to by mail too?
3. Yes, please
4. The Styles and Colors should be available in Pro version. Can you please tell us your issue more detailed?


Best regards,
Web-Dorado team


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#15057

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m simpson replied the topic: General

I have sent you the admin request please take the second one, forgot to add the link in the first.

The styles & colors, when I initially downloaded spider contacts (free) I could see the default colors on my web page but now I have pro-version it doesn't show the colours on my home page. Perhaps I am doing something wrong or clicked the wrong thing. Does this make sense now. Perhaps now you have admin access you will see. thanks

#15075

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Support replied the topic: General

Dear customer,

Thank you . We will check it too.


Best regards,
Web-Dorado team


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#15084

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Support replied the topic: General

Dear customer,

Please check the log in details you have provided us. We can't access your account.


Best regards,
Web-Dorado team


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#15093

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m simpson replied the topic: General

I have re-sent you a password dated 8 July 2014.

#15095

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Support replied the topic: General

Dear customer,

We have received your admin credentials. It is ok now. Thank you.


Best regards,
Web-Dorado team


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#15096

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Support replied the topic: General

Dear customer,

The customization is done. Please check it.


Best regards,
Web-Dorado team


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#15238

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m simpson replied the topic: General

thanks the images are removed from the full details and the word "email".

I am still unable to see any colours on the website even though I have customized the colour fields in the colors & styles section. The search button does not display the typed letters clearly.

#15256

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Support replied the topic: General

Dear customer,

We will look into your issue with Styles and colors too. As for the search ,we have not found the issue you mentioned. Can you please tell us what browser you use ?


Best regards,
Web-Dorado team


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#15267

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Support replied the topic: General

Dear customer,

We have fixed your issue. Please check it.


Best regards,
Web-Dorado team


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#15272

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m simpson replied the topic: General

I am using firefox

#15280

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m simpson replied the topic: General

the attached shows two pages. First page - when you type in a name i.e. "hello" the wording is not clear and appears to be distorted. Second page - the enter and reset button are missing text

#15282
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Support replied the topic: General

Dear customer,

As for the search and reset buttons color , please change the option "The Text Color of Button". As for the search field, have you set custom height to it from css ?


Best regards,
Web-Dorado team


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#15284

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m simpson replied the topic: General

no I have not set a custom height

#15290

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Support replied the topic: General

Dear customer,

Could you please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll try to fix the problem as soon as possible.


Best regards,
Web-Dorado team


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#15291

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m simpson replied the topic: General

done

#15292

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Support replied the topic: General

Dear customer,

Can you please provide us Superadmin access ?


Best regards,
Web-Dorado team


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#15294

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m simpson replied the topic: General

done

#15302

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Support replied the topic: General

Dear customer,

Done. Please check it.


Best regards,
Web-Dorado team


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#15312

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m simpson replied the topic: General

thanks B)

#15314

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