Slow load time

Jon McLaughlin created the topic: Slow load time

I appear to having a problem with the load time for my website, which seems to be pointing towards Spider Contacts as the source of the problem. When I use Pingdom website Speed test it returns a 3.6 seconds wait for the admin-ajax.php? action=conspiderboxjsp message. My website is www.sherwood-archers.org.uk
Has anybody else had this problem and does anybody know how to cure it.

#10481

Please Log in or Create an account to join the conversation.


Support replied the topic: Slow load time

Dear Jon,

It is connected with Spider box. We can replace it with lightbox. Could you please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll customize it for you for free.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#10505

Please Log in or Create an account to join the conversation.


Jon McLaughlin replied the topic: Slow load time

Hi

I have contacted you before with regards this issue. Last time you
installed lightbox which did not improve anything. You asked me to
look at my hosting service. I have investigated a bit further and I
can definatly say that when I disable spider conatcts my wordpress
sight speeds up considerably. Can I ask you again to have another look
at this issue otherwise I am going to have to find something else to
use which will be a big disappointment seeing as how I have paid for
Spider Contacts.

Regards

Jon McLaughlin

#11649

Please Log in or Create an account to join the conversation.


Support replied the topic: Slow load time

Dear customer,

We have answered to your mail. Please check it. Please also check your website speed going by this link: tools.pingdom.com/fpt/ . You can see that your website speed is lowered due to the lightbox which is the lightbox you used before. Your website has some problems with it.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#11670

Please Log in or Create an account to join the conversation.


Time to create page: 0.173 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us