Slow load time

Jon McLaughlin created the topic: Slow load time

I appear to having a problem with the load time for my website, which seems to be pointing towards Spider Contacts as the source of the problem. When I use Pingdom website Speed test it returns a 3.6 seconds wait for the admin-ajax.php? action=conspiderboxjsp message. My website is www.sherwood-archers.org.uk
Has anybody else had this problem and does anybody know how to cure it.

#10481

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Support replied the topic: Slow load time

Dear Jon,

It is connected with Spider box. We can replace it with lightbox. Could you please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll customize it for you for free.


Best regards,
Web-Dorado team


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Wordpress plugins ,
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#10505

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Jon McLaughlin replied the topic: Slow load time

Hi

I have contacted you before with regards this issue. Last time you
installed lightbox which did not improve anything. You asked me to
look at my hosting service. I have investigated a bit further and I
can definatly say that when I disable spider conatcts my wordpress
sight speeds up considerably. Can I ask you again to have another look
at this issue otherwise I am going to have to find something else to
use which will be a big disappointment seeing as how I have paid for
Spider Contacts.

Regards

Jon McLaughlin

#11649

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Support replied the topic: Slow load time

Dear customer,

We have answered to your mail. Please check it. Please also check your website speed going by this link: tools.pingdom.com/fpt/ . You can see that your website speed is lowered due to the lightbox which is the lightbox you used before. Your website has some problems with it.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#11670

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