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TOPIC: Blurry Thumbnail Image Problem

Blurry Thumbnail Image Problem 11 years 2 months ago #2262

Hi Web-Dorado Team,

Somehow I am having problem in the thumbnail images without knowing it. I have a blurry image. Any idea please? See picture below with the arrow. Thanks and hope to hear from you soon.



blurry_thumbnail_2013-02-08.jpg
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Re: Blurry Thumbnail Image Problem 11 years 2 months ago #2263

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Dear Jenny,

Please give us a link (to This email address is being protected from spambots. You need JavaScript enabled to view it.) to your site and temporary admin user account, and we will try to find out the problem as soon as possible.
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Re: Blurry Thumbnail Image Problem 11 years 2 months ago #2387

Hi Web-Dorado Team,

Email is sent with admin information to the site. Thank you.


Jenny
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Re: Blurry Thumbnail Image Problem 11 years 2 months ago #2388

Hi. I checked my site again and somehow the blurry image is not blurry anymore. Thanks for your help.

Jenny
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Re: Blurry Thumbnail Image Problem 10 years 16 hours ago #12913

Hi. I am opening this topic again because I have the same problem again with other pages in different category. I am not sure why certain categories or pages only. Kindly check please. I guess this is a bug that needs to be fix because it keeps coming back. Please advise. Thank you and hope to hear from you soon.

URL: www.kydinc.com/component/spidercatalog/s...09&page_num=1&back=1

Thanks.
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Re: Blurry Thumbnail Image Problem 10 years 12 hours ago #12921

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Dear Jenny,

Could you please give us (to This email address is being protected from spambots. You need JavaScript enabled to view it.) admin access to your site again, by indicating the forum post link in your email subject. We'll look into your issue again as soon as possible.
Best regards
Web-Dorado team

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