Cannot add further slides - or anything.

Jonathan Schofield created the topic: Cannot add further slides - or anything.

Bought upgraded Slider WD yesterday am as it seem just what I needed to complete a website requirement.

I am running Wordpress 4.1.1 with a Twenty Twelve Child theme.

I cannot add any new slides or make changes to existing sliders either. It is very frustrating as I am not sure whether to hold on for support or throw in the towel and remove the plug-in altogether.

#24812

Please Log in or Create an account to join the conversation.


Support replied the topic: Cannot add further slides - or anything.

Dear Jonathan,

Could you please contact us to [email protected] and let us to take a look at the issue? Please mention the full link to your forum post in your e-mail.Also please include temporary admin credentials to your website in the mail.

Thank you


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#24837

Please Log in or Create an account to join the conversation.


Bill Brooks replied the topic: Cannot add further slides - or anything.

I am having the same issue, also can't add video.

update: re installed and got it working.

#24850

Please Log in or Create an account to join the conversation.


Christy Martin replied the topic: Cannot add further slides - or anything.

It's May 17, 2015. I just upgraded to Pro edition...added 4 slides...worked great...added text. Now, I cannot add a 5th slide.

#26338

Please Log in or Create an account to join the conversation.


Support replied the topic: Cannot add further slides - or anything.

Dear Christy,

If you try adding the 5th slide without adding text, does the slider work properly? Please specify this and also contact us to [email protected], and give temporary admin access to your site, indicating the forum post link in your email subject. We'll try to fix the problem as soon as possible.

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#26360

Please Log in or Create an account to join the conversation.


Matt Tankersley replied the topic: Cannot add further slides - or anything.

Just purchased. Can't add any slides, besides first one. ALSO, no image animation working. Text animation works. (1) outa 3 - VERY disappointing. Please have a look here: www.imageofaspirit.com/testing/

#26539

Please Log in or Create an account to join the conversation.


Support replied the topic: Cannot add further slides - or anything.

Dear Matt,

We are sorry for the inconvenience you are facing.
Could you please contact us to [email protected] and provide temporary admin access to your website? We'll fix the problem on your product as soon as possible.

Please mention the full link to your forum post in the e-mail subject.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#26544

Please Log in or Create an account to join the conversation.


Jeremy replied the topic: Cannot add further slides - or anything.

I updated hoping this would solve my problem... the problem persists. I cannot add any slides, etc. Please let me know how to correct.

Thank you.

#77469
Attachments:

Please Log in or Create an account to join the conversation.


Bob Rasmussen replied the topic: Cannot add further slides - or anything.

Have installed slider; chosen static slider; go through the steps to add posts, do a search, and it does not bring up any of my posts to select from. Tried all kinds of combinations from taxonomy choices to none. Using Wordpress latest update.

#77487

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Cannot add further slides - or anything.

Hello Jeremy and Bob!

Thank you for letting us know about these problems!

There could be conflicts with other plugins installed to your website. Could we please take a look at them? Please open support tickets by sending temporary WordPress administrator access to your websites using this form .

Also make sure to indicate the link to this forum thread in your message.
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#77573

Please Log in or Create an account to join the conversation.


Time to create page: 0.170 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us