Hi, we have detected that after upgrade to DIVI 2.2. the forms created with Form Maker Pro 2.7.18, do not runs.

We need urgent support.

Path: sevensm.com/formulario-inscripcion/

Regards

Dear Santiago,

Please update your Form Maker to the latest version and reinsert the shortcode to the page.
Thank you.

Please could you inform about the procedure to update the plugin without delete the forms that we have?.

If we are right, we are deactivating the plugin; delete the plugin and reinstall the new version, but in this step we have to select the option "Yes, I want to delete the files".

Could you solve this questions?

Dear Santiago,

Please deactivate and delete the version you have, and then install the updated Form Maker. This way you will keep your forms and submissions.

But please note, that you will lose the data only in case of directly uninstalling the older version.
Thank you.

Ok, the problem has been solved.

Thank you very much for your support.

Is there any method to know when a new version has been launched, automatically?

Best regards

Dear Santiago,

Please be informed, that unfortunately pro version updates aren't being listed on WordPress, since it is a non-profit community. But you can check for the available updates by logging in to your account of Web-Dorado.com and going to My products.

Thank you.