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TOPIC: left side menu is not displayed correctly

left side menu is not displayed correctly 9 years 11 months ago #15046

Hello,
I can not properly set the margins to do properly display my side menu to the left. They also do not understand why the ball comes out that I highlighted...
07-07-201411-18-52.png


07-07-201411-19-30.png
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left side menu is not displayed correctly 9 years 11 months ago #15047

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Dear customer,

Can you please give us a link to your Spider FAQ page?
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Clear the cache before asking questions. :)
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left side menu is not displayed correctly 9 years 11 months ago #15050

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left side menu is not displayed correctly 9 years 11 months ago #15056

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Dear customer,

Could you please give us (to This email address is being protected from spambots. You need JavaScript enabled to view it.) admin access to your site, by indicating the forum post link in your email subject. We'll look into your issue as soon as possible.
Best regards
Web-Dorado team

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Clear the cache before asking questions. :)
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left side menu is not displayed correctly 9 years 11 months ago #15058

sorry, I do not like to give the admin credentials to anyone, you can just tell me which CSS file I can take to expand all and collapse all? I think that's the problem.
Thanks
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left side menu is not displayed correctly 9 years 11 months ago #15059

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Dear customer,

Can you please republish it so as we can have a look at your issue and advise you the css code?
Best regards
Web-Dorado team

Joomla extensions,
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Clear the cache before asking questions. :)
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left side menu is not displayed correctly 9 years 11 months ago #15060

sorry, ripublished now...
thanks
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left side menu is not displayed correctly 9 years 11 months ago #15062

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Dear customer,

Can you please tell us your Joomla version(2.5 or 3) ?
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Web-Dorado team

Joomla extensions,
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Clear the cache before asking questions. :)
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left side menu is not displayed correctly 9 years 11 months ago #15064

2.5.22
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left side menu is not displayed correctly 9 years 11 months ago #15094

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Dear customer,

The fixed version was sent to your mail. Please check it.
Best regards
Web-Dorado team

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Clear the cache before asking questions. :)
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left side menu is not displayed correctly 9 years 11 months ago #15107

thanks, but nothing has changed from the previous version:
www.simonelosi.com/it/faq.html
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left side menu is not displayed correctly 9 years 11 months ago #15109

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Dear customer,

Unfortunately we can't say what has caused that issue without admin access. If it is possible,can you please provide us admin access? The problem might be caused by a conflict with other plugins and/or the theme installed to your website. In order to fix the issue we need to take a look at the code of the plugin. That is why we need admin access.
Here is our privacy statement: web-dorado.com/web-dorado-privacy-statement.html
So please feel free to share temporary admin credentials with us, which you can close right after the problem is solved.
Best regards
Web-Dorado team

Joomla extensions,
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Clear the cache before asking questions. :)
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left side menu is not displayed correctly 9 years 11 months ago #15121

the problem is the size, look at this new test:
08-07-201414-43-53.png


08-07-201414-44-21.png
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left side menu is not displayed correctly 9 years 11 months ago #15122

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Dear customer,

Yes, we have noticed it too. Can you please provide us a direct link to your administrator page so as we can log in?
Best regards
Web-Dorado team

Joomla extensions,
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Clear the cache before asking questions. :)
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