CSV download

Celest Couch created the topic: CSV download

My form has over 4000 submissions. However, when I download to a .csv file, I only get about 900 records. Am I doing something wrong?

#26308

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Support replied the topic: CSV download

Dear Celest,

There could be some server limitations, however, we will need to take a look to tell what's wrong exactly. Please contact us to [email protected], and give temporary admin access to your site, indicating the forum post link in your email subject.

Thank you.


Best regards,
Web-Dorado team


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#26319

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Celest Couch replied the topic: CSV download

How do I give temporary admin access to my site?

#26371

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Support replied the topic: CSV download

Dear Celest,

Please create a new temporary admin user from the WordPress admin of your site. And then send that user credentials to [email protected].
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#26374

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Support replied the topic: CSV download

Dear Celest,

Please be informed, that the problem on your website has been resolved. Your Form Maker was very old, and the problem with CSV export was due to the issues in that version. We have changed the export function to the one in latest versions and the problem was solved.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#26445

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