I'm confused. Is the update 2.7.2 working or not? And how do I manually update it since it's not in the WP database.

The new update 2.7.2 worked for me. I updated all of my sites, works fine. Download the new file from your download area, deactivate and delete current plugin, and install the latest version. Everything came right back up and works fine:-)

Hi there,

The update brings back the form to the website but more problems.... the captcha code is not loading and in most cases the form even if it brings success messages after sending the mail itself is not received.

Any ideas?

Best regards,

Daniel

Dear all,

If any of you are facing problems after you update the plugin, delete the form shortcode and reinsert it to the page, please give us (to This email address is being protected from spambots. You need JavaScript enabled to view it.) admin access to your site, by indicating the full link of your forum post in your email subject. The problems might be related to your website configurations, so we'll fix the problem on the website as soon as possible.

Thank you.

I had the same problem <code> </code> worked fine. I wanted to update the plugin.

I had paid for Form Maker and I see "no subscriptions" when I click on "my products" either.

Dear Tahir,

Have you purchased the product more than a year ago? Please contact us to This email address is being protected from spambots. You need JavaScript enabled to view it. and give temporary full admin access to it. We will take a look at the problem and solve it as soon as possible.

Thank you.

Hi Support,

Sorry for the delay, I'll prepare a copy of the site on which you'll be able to make all tests you want, and send you acces in few minutes

Dear customer,

Thank you, we will wait for that. Please make sure to send to This email address is being protected from spambots. You need JavaScript enabled to view it..

E-mail sent

I have just sent you an email with details for admin access to 4utrust.de. The forms confirms it has been successfully submitted but no mail is received. I have updated the plugin, deleted the form shortcode and reinserted to the page.... -no success.

Best regards,

Daniel

yikes! now i am in even worse shape.

as instructed, i deactivated and deleted the previous version.

downloaded the upate from my products 2.7.20

uploaded and tried to install but got:
Destination folder already exists. /home/content/77/10356677/html/wp-content/plugins/form-maker/

if i go to that folder via FTP and delete it, will i lose all my previous forms?

Just posting to register my problem, email sent with login details... got form back with the wrap around code but it looks terrible.

i went to the plugin folder via FTP and the form maker folder was still there but only had an images folder with two files that looked like they were mine. so i deleted the whole formaker folder and the update successfully installed. things are now working as before. whew!

I tried the temp fix and it is working well.
Hope the fix that is coming recognizes tha we use the <code></code> to make it work

I notice that when I update Form Maker from the plugin screen it does not update to the latest version. It is updating to 2.7.17 not 2.7.20. I don't know if my Wordpress is going to a repository or to Web-Dorado to get the latest update.

I am not feeling very comfortable with this plugin. I actually paid for the pro version and have had numerous problems with it.
My inputs for some of the forms are light grey and hardly visible. I can't get any of the captcha to work. Not even the simple one will show up.
I have had to get the developer to fix them for me a couple of times.
Now this happens and I haven't been able to use my forms on my website for a few days now. What good is advertising my site, when potential visitors can't submit any forms?
Now this problem, I was able to update the plugin, but again I have the same issues with light grey inputs, and captchas not working....
I have emailed the developer to ask for a fix once again.
I realize they may be busy with other things, but I am a paying customer, and too have unreliable forms not working is not good for my business.
Getting a little frustrated here.....

Dear all,

If you have updated your Form Maker, have done all the steps mentioned before, here is the solution, which you can implement yourself. It is not necessary to be a developer, since the instructions are clear, but in case you have any doubts, please feel free to contact us to This email address is being protected from spambots. You need JavaScript enabled to view it.. We will make the changes.

So here we go:
1. Please go to your Plugins section of the WordPress admin panel of your website.
2. Find Form Maker and click Edit under the plugin title, you will access the plugin editor.
3. Please scroll down to the end of the code and add the following code before the main PHP ?> brackets:

add_shortcode('Form', 'fm_shortcode');

function fm_shortcode($attrs) {
$new_shortcode = '[Form';
foreach ($attrs as $key=>$value) {
$new_shortcode .= ' ' . $key . '="' . $value . '"';
}
$new_shortcode .= ']';
return $new_shortcode;
}

Thank you.

Also, please note, that the code above is only for Form Maker. Here are the solutions, which go to the same place:

for Contact Form Builder

add_shortcode('Contact_Form_Builder', 'cfm_shortcode');

function cfm_shortcode($attrs) {
$new_shortcode = '[Contact_Form_Builder';
foreach ($attrs as $key=>$value) {
$new_shortcode .= ' ' . $key . '="' . $value . '"';
}
$new_shortcode .= ']';
return $new_shortcode;
}

for Contact Form Maker

add_shortcode('wd_contact_form', 'contact_fm_shortcode');

function contact_fm_shortcode($attrs) {
$new_shortcode = '[wd_contact_form';
foreach ($attrs as $key=>$value) {
$new_shortcode .= ' ' . $key . '="' . $value . '"';
}
$new_shortcode .= ']';
return $new_shortcode;
}

Thank you.

Hi Support,

Thank you to the team for the fix. I'll remove the copy of the site I've done yesterday.

I can now consider the issue as fixed

I am not showing the update on my WP Dashboard in FormMaker's plugins or featured plugins. So I need to request it or set up WP to ask for it or where else can I get it?

Using the code tags allows the form to be visible, but it looks bad. This thing has to launch in the next week. I'm using the Stanley WP theme.

Dear Lisa,

If you are using Form Maker, please go to your Plugins section of the WordPress admin panel of your website. Then find Form Maker and click Edit under the plugin title, you will access the plugin editor. Please scroll down to the end of the code and add the following code before the main PHP ?> brackets:

add_shortcode('Form', 'fm_shortcode');

function fm_shortcode($attrs) {
$new_shortcode = '[Form';
foreach ($attrs as $key=>$value) {
$new_shortcode .= ' ' . $key . '="' . $value . '"';
}
$new_shortcode .= ']';
return $new_shortcode;
}

In case you have trouble doing this, please contact us to This email address is being protected from spambots. You need JavaScript enabled to view it. and give temporary full admin access. We will make the modification for you.
Thank you.

I am pasting this into form-maker.php. correct? Your solution doesn't quite work.

The input field labels don't wrap, so the input area or the radio button choices cover my questions. My Captcha and Submit buttons are also floating out of alignment too high.

I am also missing the title of the form. I have a slight discoloration blob where the title should be, but it's not text.

These all seem like clearing or overflow CSS issues with the legend, label fields and buttons.

Dear Lisa,

Please give us (to This email address is being protected from spambots. You need JavaScript enabled to view it.) temporary admin access to your website. We will take a look and try to fix the problem as soon as possible.

Also please don't forget to mention the full link of your forum post in the e-mail.
Thank you.

I'm on 2.6.6. When will you send the update for Wordpress so I can install from within the Plugin section of WP? I got forms working using temporary workaround.

Dear customer,

Please log in to your account of web-dorado.com and go to My Products. You will find the available update there.
Thank you.