Joel Wilmoth wrote: Thank you. I do not show this update has been pushed to my WP dashboard.

I downloaded and tried to install the plugin zip folder into WP and it failed as WP stated folder already existed.

Maybe this is an obvious question but do I need to delete the existing plug-in first prior to installing the new update? Will I lose my existing forms if I do so? Or should I wait until the update has been pushed to my wordpress site?

Same for me; I've upgraded plugin to 2.7.20, but it didn't fix the issue.
Upgrade steps :
- Download new plugin release
- Uninstall plugin from the WP plugins page
- Install new plugin release

And then I check plugin version from the plugin page it show me 2.7.20, so upgrade is done.
I've disable WP cache, but still got the issue and the workaround with <code> still in use.

Waiting for IE fix.

mine works on <code> make sure your on the TEXT mode. Will not work in Visual.

I have the same problem. Have tried the suggested solution but my form looks really awkward.

This is not acceptable. You must present a final solution NOW! My business is depending on this form and I am loosing customers.

PLEASE solve the issue!

Hello Annika,

As I told before I got the issue due to WP upgrade, on customers websites, and before or after plugin upgrade the way to fix it is to edit your page(s) with the text editor and add the 'code'.
At the moment you have something like :

[Form id="10"]

<code>[Form id="10"]</code>

Thank you but I've tried everything you suggest - been there, done that. It does not look good for my visitors or for me - the fields are crawling beyond the page limits and I have a professionell theme. And I had the last plugin upgrade...

Hopefully this would be fixed soon but now I've been waiting almost 12 hours.

Maybe you can check if there's some upgrade for your theme. On my side, themes are children from the wunder on which I've done some customizations and I've no problem with form fields.

But, now I'm thinking... I've done some modifications on the form layout ; I've remove all markup which was unecessary like those for having a paginated form, which are in the layout by default. Maybe check in the layout of your form if you can make some quick CSS or markup fix.
I know that's not a good solution, but it can safe a little part of your business

oae, this is browser dependent problem. It looks ok (with <code> hack) in FF and Chrome. But in IE it is really ugly. It was not ugly before WP update. So we expect plugin update, not our different themes update.

Yep, and it looks ugly in Safari too... :-/

Rob Meinzer wrote:

Rob Meinzer wrote:

Nicole Ehrlich wrote: I had the same issue...

just fixed it by wrapping the shortcode in the code tag

ex: <code>[Form id="14"]</code>

Thanks for the suggestion but this did not fix my forms.

I stand corrected. I was in the 'visual' edit mode. This fix works ok in the HTML edit mode.

sergey tsyptsyn wrote: oae, this is browser dependent problem. It looks ok (with <code> hack) in FF and Chrome. But in IE it is really ugly. It was not ugly before WP update. So we expect plugin update, not our different themes update.

sergey tsyptsyn wrote: oae, this is browser dependent problem. It looks ok (with <code> hack) in FF and Chrome. But in IE it is really ugly. It was not ugly before WP update. So we expect plugin update, not our different themes update.

I've just logged in to download the latest update and for the life of me, I don't see where to access the download?? Can someone help?? I heard that the last update isn't working, but I'd like to know where to go when there's an update to the update...........LOL.

Lorianne Holt wrote: I've just logged in to download the latest update and for the life of me, I don't see where to access the download?? Can someone help?? I heard that the last update isn't working, but I'd like to know where to go when there's an update to the update...........LOL.

Ugh! I must have changed my user name and password when I made my second purchase it July because I don't see My Products in the corner. Ohhhh crap.

Logged out and logged back in and voila....there was the banner, came to the forum and it disappeared, but now I know where to find it.....LOL. Now, hopefully there is an update soon!
Thanks for your help!

I have the same problem. Using <code> works for now but formatting is horrific.

This worked for me after my second try. Formatting didn't look bad at all either. Thank you so much! you truly saved my ass.

Dear all,

The issues with the Form Maker/Form Builder/Contact Form Maker are caused by the latest update of WordPress to 4.0.1.

If you have a Form Maker/Form Builder/Contact Form Maker, which is not customized, please update to the latest version. The latest version can be found in WordPress if that’s a free version or your account (My Products) section, if that’s a Pro (paid) version.

Please note that after the update you will have to regenerate the shortcode. That is to delete and insert the shortcode from the Editor again.

Please note: if you have a customized version, please contact us to [email protected], providing temporary full Admin access, so that we will make the changes within the product code, so that that customization will not be lost.

Thank you.

Dear Support,

I've made the upgrade yesterday, with no changes. Today, what I did is :
* remove short code from a page
* save the page
* check the page as a visitor => no form to view => OK
* edit the page again with the visual editor
* add the form from the dialog box
* save the page
* check the page as a visitor => fail with this render :

[Form id= »13″] 

Dear customer,

So as I understand, this happens after you insert a new shortcode of the updated Form Maker (version 2.7.20)? Could you please give us (to [email protected]) admin access to your site?

Please indicate the full link of your forum post in your email subject. We'll try to fix the problem as soon as possible.
Thank you.

We are having the same issues. Currently using the code hack. I am using a paid version so why do I not see any plugin update when I log in here? I click on 'my products' and it says, you have no subscriptions.

I've made the upgrade.
Today I:
* create new page, save it
* check the page as a visitor => no form to view => OK
* edit the page again with the visual editor
* add the form from toolbar (Insert Form Maker)
* save the page
* check the page as a visitor => fail with this render :
[Form id=»15″]

Good time everybody, I've just encountered the same bugs with this plugin, but I found out next issues with misbehavior of a new script - when I switch admin side language to american english, shortcode works just as it was on WP 4.0, but when I switch language into russian shortcode on admin side looks like - [wd_contact_form id="9"], but on visitor side it looks like this - [wd_contact_form id=»9″] . Thats it, I did not figured out yet what specifically causes such substitution of »quotes" but I hope that dorado team would find the solution soon. Aditional tag like <code> </code> solves problem but adds extra space before and after "form" which makes page look ugly, for now I just downgraded WP back to 4.0. Wating for updates. God bless.
PS For Web-Dorado team - I took care about cache, it does not make any difference. On the very next line I have shortcodes created by other plagin with a similar spelling and "quotes" they works perfect.