Video not playing in iPhone 6

Dennis Clark created the topic: Video not playing in iPhone 6

Video is uploaded in mp4 format to Youtube.com. Plays ok from the website, however it does not play from the iPhone. Please provide assistance. May have some setting incorrect.

Videos Setting: Alex Dayvolt youtube

Settings reflects, "Published" - Yes

#21291

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Support replied the topic: Video not playing in iPhone 6

Dear Dennis,

Please upload the video to your website with Spider Video Player and set it's mode to HTML5. The problem is that YouTube does not support HTML5, while iPhone does not support Flash.

Thank you.


Best regards,
Web-Dorado team


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fuffy replied the topic: Video not playing in iPhone 6

YouTube accepts videos within 15 minutes in certain formats, like AVI, MOV, WMV, MPEG, and MP4, etc. maybe try change the video format into youtube supported by using some freeware video converter could be another choice~

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Support replied the topic: Video not playing in iPhone 6

Dear Fuffy,

Thank you very much for your suggestion and the link to video converter!
Hopefully it will be helpful to other Spider Video Player users.


Best regards,
Web-Dorado team


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#42461

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fuffy replied the topic: Video not playing in iPhone 6

thank you Support guy.
Glad I can offer my help somehow

#42527
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Support replied the topic: Video not playing in iPhone 6

Dear Fuffy,

Thanks a lot, your contribution is much appreciated!


Best regards,
Web-Dorado team


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