There is no icon (shortcode) within editor

Takeshi Yoshida created the topic: There is no icon (shortcode) within editor

I installed FAQ WD.

I created FAQ page and tried to insert FAQ but there is no FAQ icon within standard editor.

I attached image. The question mark icon on the editor is Keyboard Shortcut , not FAQ.

Thank you for your help.

#55881
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Agapi G. replied the topic: There is no icon (shortcode) within editor

Dear Takeshi,

Thanks for keeping us posted about this issue!

Could you please make sure the plugin is activated? If it is, please open a support ticket by e-mailing us to [email protected] Kindly send temporary WordPress admin access information.

Our development team will take a look at the issue and figure out a solution as soon as possible. Also please make sure to include the link to this forum topic in your e-mail.

Thanks in advance!


Kind regards,
Agapi G.
Web-Dorado team
#55901

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