IP blocking after using FAQ WD in the backend

Franzi created the topic: IP blocking after using FAQ WD in the backend

Hi guys,

first of all, thx for the great plugin.

Ive installed yesterday your plugin. If i create new FAQ articles, i get a ip block from the server of the hoster.
Its just happened, when i use it in the backend!
Is there a continous ping or something. The hoster said, ive to many server requests.
Like i said, just when im using your plugin.
After deactivating, i had no problems!
Hope you have a solution for this problem

#52517

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: IP blocking after using FAQ WD in the backend

Dear Franzi,

Thanks for your kind words about FAQ WD!

We will surely help you out with this issue! Could you open a support ticket by writing us an e-mail us to [email protected]? Please grant us temporary WordPress admin access.

Our developers will take a look at the problem and figure out a solution as soon as possible.

Also please send the URL of this forum thread in your e-mail, so we can easily recognize the problem.
Thank you in advance!


Kind regards,
Agapi G.
Web-Dorado team
#52589

Please Log in or Create an account to join the conversation.


Time to create page: 0.121 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us