Plugin causes page builders text boxes to not be editable and breaks icon url

[email protected] created the topic: Plugin causes page builders text boxes to not be editable and breaks icon url

Hi, firstly it's a great plugin love it! :) and will be buying the pro version for the extra features for sure if I can get it working properly for me.

I have had similar issues to ones listed here (which was with gravity forms and facebook feed)
https://web-dorado.com/forum/facebook-feed-wd/21134-facebook-wd-causes-issue-with-gravity-forms.html#66146
or here (which was with Elementor and Spider FAQ)
https://wordpress.org/support/topic/blank-text-editor/#post-8821850

What happens is when Facebook Feed plugin is enabled, the text editor box of the Elementor page builder stops functioning. Disabling the facebook feed plugin the page builder functions perfectly again.

When this conflict is occuring, the insert shortcode icon vanishes and in the developer console throws out the following error (from within the standard page editor)

GET https://www.mysite.com/site/wp-admin/www.mysite.com/site/wp-content/plugins/wd-facebook-feed/images/ffwd/ffwd_logo_editor.png 404 ()

From within the Elementor page editor (front end page editor) it throws the following error in the page editor
https://www.mysite.com/www.mysite.com/site/wp-content/plugins/wd-facebook-feed/images/ffwd/ffwd_logo_editor.png

For some reason the url to the icon is getting called with full url or of the icon, but including the starting address of the page it is being called from which obviously is not a real address causing the 404 error on the shortcode icon.

I tried fixing the url myself but it appears that the url is created inside the following JS file...
https://www.mysite.com/site/wp-content/plugins/wd-facebook-feed/js/ffwd_editor_button.js

From what I can work out, because the icon is not loading correctly as it is not a real url it is trying to load from, the JS file is not completing and holding up other things from loading causing the Elementor plugin to also not function correctly.

Both plugins seem to work fine on their own from what I can tell, but put them together and the Facebook Feed shortcode icon url breaks.

Any ideas as to how I can fix it? Thanks :)

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Agapi G. replied the topic: Plugin causes page builders text boxes to not be editable and breaks icon url

Hello!

Thank you so much for your kind words about Facebook Feed WD plugin! We are glad to know that you find it useful.

Could you please give us temporary WordPress admin access, so we can check the problem? You can use this form to send us the login information.

Also forward the link to this forum thread. Our developers will take a look at the issue as soon as possible and figure out a solution.
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#83913

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