problem with comments

biagio created the topic: problem with comments

I have a problem with the module, the comments are not displayed.
The console displays this error: Uncaught TypeError: Cannot read property 'id' of undefined(…)
I installed the free version of facebook feed WD.
the URL: www.sergiantravel.com/commenti-facebook/
Best Regards
Biagio

#77717

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Agapi G. replied the topic: problem with comments

Hello Biagio!

Thank you for letting us know about this problem!

We are not sure if this is a Javascript conflict. Most probably there's something wrong with the requests the plugin sends to Facebook API. Could you please contact our team by filling out this form , and give temporary admin access to your website?

Also make sure to include the link to this forum thread in your message. We will take a look and fix the problem on your Facebook Feed WD as soon as possible.
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#77739

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