Facebook Feed WD Pro - Profile Feed Trouble

Greig Frostad created the topic: Facebook Feed WD Pro - Profile Feed Trouble

Hello,

I'm having some trouble getting a profile feed working on my wordpress site. I have no issues getting a Page Feed working but when I try and do a Profile Feed I run into problems.

I have registered as a facebook developer and went through the steps to create a website app, so I have an App ID and App Secret. I put that into the Facebook Feed WD Widget options fields and when I try to "login to facebook with your app" I get the error below:



When I try and put the webdomain in the facebook app domain field I get the error below:




Any help is appreciated. Thanks

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Agapi G. replied the topic: Facebook Feed WD Pro - Profile Feed Trouble

Hey Greig!

Thank you for letting us know about this issue!

Could you please grant us temporary admin access to your WordPress site? We will add one of our testing App keys and try to replicate the problem. You can send the login information using this form .

Also make sure to indicate the link to this forum thread in your message.
Thanks! Have a wonderful weekend!


Kind regards,
Agapi G.
Web-Dorado team
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Agapi G. replied the topic: Facebook Feed WD Pro - Profile Feed Trouble

Hey Greig!

Our developers have checked the problem in your Facebook Feed WD plugin. Did you make sure to specify your website domain in app settings on developers.facebook.com? Please do so, and let us know if the login will be completed properly then.

Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#77089

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Greig Frostad replied the topic: Facebook Feed WD Pro - Profile Feed Trouble

Thanks for the reply, still having trouble though.

I've tried entering the domain for the website in the facebook app and here's the error I get.




I'm not sure where I'm going wrong here.

Thanks for the help!

#77859
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Agapi G. replied the topic: Facebook Feed WD Pro - Profile Feed Trouble

Hello Greig!

Thanks for the screenshot!

When you take a look at Settings section, there is an option titled Add Platform. Click on it and choose Website. Afterwards provide the Site URL and the domain will be accepted.

Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
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