error: (#4) Application request limit reached

wolfhound created the topic: error: (#4) Application request limit reached

hi again!

i got this


error quite often but it has been possible to safe the feed all the time.

now i am on a new site and have this error


as follow up and it is not possible to save the feed.

configuration of the facebook app is exactly the same as in other cases where it works.

best wishes,
mrd

#74125
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Agapi G. replied the topic: error: (#4) Application request limit reached

Greetings! Thanks for letting us know about this problem.

Could you please give us temporary WordPress administrator access to your website? Our development team will take a look at the issue as soon as possible and figure out a solution.

You can send the login info using the contact form on this page: goo.gl/7SbEU1
Also make sure to include the link to this forum thread in your message.

Thank you! Happy Halloween!


Kind regards,
Agapi G.
Web-Dorado team
#74147

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wolfhound replied the topic: error: (#4) Application request limit reached

thanks for support, you got mail.

sorry for delays but it is not my main business to support the homepages.

best wishes!

#74683

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Agapi G. replied the topic: error: (#4) Application request limit reached

Hey! Thank you for the email!

However, looks like we will not bee needing the login info, since the problem regarding "(#4) Application request limit reached." error has been resolved in the latest update of Facebook Feed WD.

Could you please deactivate and delete current version of the plugin, then install latest? The problem will be resolved.
Thanks! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#74713

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Agapi G. replied the topic: error: (#4) Application request limit reached

Hello!

Our development team has checked the issue you are facing with Facebook Feed WD. They tested but did not get this error.

However, they are suggesting you to add App ID and App Secret of your Facebook application on Facebook Feed WD > Options page. This way you will not see this error anymore.

Thank you! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#74999

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