problems with group events

wolfhound created the topic: problems with group events

i use this plugin with sites and it works fine. now i wanna use it with group but the plugin doesn't show the only group event it only showes shared past events from other groups.

complete reinstall doesn't help.

#70884

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Zhanna Khachatryan replied the topic: problems with group events

Hi @wolfhound,

Thanks for your inquiry.

Dear, I have made a screenshot to show the settings that you should recheck to make sure that everything is OK from that point. You

If anyway the issue is not with settings, then please send us admin credentials to your website by using our contact form . Please also include this forum post URL in your email.


Kind regards,
Zhanna K.
Web-Dorado team

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#70908

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wolfhound replied the topic: problems with group events

i made update of the plugin and now i can't even make a new feed with group … i am not very familiar with facebook apps so i am thinking about changing group into page. on other sites the plugin works with fb-pages and it is the only case where i need events from groups.

i think one problem is that the events are not coming from the group, they are coming from a profile …

#72618
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Zhanna Khachatryan replied the topic: problems with group events

Hi @wolfhound,

Thanks for getting back to me.

It seems your Facebook application is deleted, that's why you get this error.

Please create a new Facebook application and add APP ID in options section.


Kind regards,
Zhanna K.
Web-Dorado team

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#73082

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wolfhound replied the topic: problems with group events






… and now?

#73088
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Zhanna Khachatryan replied the topic: problems with group events

Hi @wolfhound,

Obviously something is wrong with your app, though I don't understand your language and don't know what was written there.

Can you please try to enter Facebook feed > options and remove the app keys you have entered there?

It should work even without those keys.


Kind regards,
Zhanna K.
Web-Dorado team

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#73286

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wolfhound replied the topic: problems with group events

done and fixed. now i have another problem, the events feed shows old events even when i mark "show only upcoming events".

www.coursing.at/trainingstermine/

i am still optimistic that we can fix this problem …

best wishes,
margot

#73513

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Zhanna Khachatryan replied the topic: problems with group events

Hi Margot,

Can you please make sure that when creating a feed for Update option you have chosen Add new ones remove old.

if yes and it still shows the old ones, then please give us full admin access to your website for being able to check and solve your issue. Please send the credentials at support(at)web-dorado.com. Please do mention this forum post URL in your email.


Kind regards,
Zhanna K.
Web-Dorado team

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#73793

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wolfhound replied the topic: problems with group events

of course i checked "add new ones remove old" … because of admin-access for foreign persons i have to ask the owner of the site.

for next problem on next site i'll look for or open a new thread …

#74119

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Zhanna Khachatryan replied the topic: problems with group events

Hi Margot,

Please check with the website owner and get back to us.

As for the other issue, you can write it here no issue.


Kind regards,
Zhanna K.
Web-Dorado team

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#74143

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wolfhound replied the topic: problems with group events

admin account is fine with the owner of the website. send me an email to [email protected] , please.

#74679

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Zhanna Khachatryan replied the topic: problems with group events

Hi Margot,

Thanks, we have received the admin access. I have already asked our developer to check the issue, will notify you when ready.


Kind regards,
Zhanna K.
Web-Dorado team

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