Update Feed

Grégory R created the topic: Update Feed

Hello,

I create a second feed for my home page. But the feed is not update since few days.

Please find my settings

#69704
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Agapi G. replied the topic: Update Feed

Hey Grégory! Thanks for letting us know about this problem!

Could you please go to Facebook Feed WD > Options and check the value of Feed autoupdate interval setting?

If it is set to a short period, but the feed is still not updating, please let our development team to take a look at the problem. You can send the login information to [email protected], mentioning the link to this forum thread in your e-mail.

Our development team will provide a solution to the issue as soon as possible.
Thanks! Have a wonderful Friday!


Kind regards,
Agapi G.
Web-Dorado team
#69730

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Grégory R replied the topic: Update Feed

Feed autoupdate interval is on 1 mn and he work for my first feed.

So I send an email to the support.

#69734

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Agapi G. replied the topic: Update Feed

Thank you, Grégory!

I will check your support ticket soon and assign it to our developers. I'll notify you as soon as they finish working on the site.

Thanks! Have a great weekend!


Kind regards,
Agapi G.
Web-Dorado team
#69748
The following user(s) said Thank You: Grégory R

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