Action after submission - redirect not working

Manfred Dörsch replied the topic: Action after submission - redirect not working

Thanks,
it works ;)

Kind Regards

#54499

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Agapi G. replied the topic: Action after submission - redirect not working

Dear Manfred,

That's fantastic! We are very happy the update has resolved the problem on your Form Maker. Please don't hesitate to notify us, any time you have questions or support requests.

We'll be happy to assist you!

Let me kindly ask you to post your feedback about Form Maker on Joomla! Extensions Directory. Our team would be greatly thankful, if you could share your personal experience with the product and our service.

Here's the link to the extension page: extensions.joomla.org/extensions/extensi...ack/forms/form-maker

We'd love to hear from you.
Many thanks in advance!


Kind regards,
Agapi G.
Web-Dorado team
#54667

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GaryCantley replied the topic: Action after submission - redirect not working

Hi,

I've just re purchased to upgrade to version 3.5.4 and installed it, however, it has not fixed the problem.

Help please.

Ta

Gary

IGNORE THIS PLEASE. SORTED NOW. TA

#54739

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Agapi G. replied the topic: Action after submission - redirect not working

Dear Gary,

That's just awesome, we're glad the problem has been sorted out! Please don't hesitate to let us know in case you have further support requests.

We'll assist you with them any time.
Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#54859

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Calique replied the topic: Action after submission - redirect not working

Good Day,

I am having this same problem. I was wondering if it is because I am still using the lite version of this plugin ?

Thanks
Calique

#57839

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Agapi G. replied the topic: Action after submission - redirect not working

Hello Calique!

I am guessing you have WordPress Form Maker, but this thread is actually referring to Joomla version of it. There was a conflict regarding it, which we resolved in latest version.

But for your case, there might be a problem with your Form Maker installation. Could you please submit a support ticket by sending an e-mail to support@web-dorado.com? Kindly grant us temporary WordPress admin access.

Our development team will take a look at the problem as soon as possible and figure out a solution. Also please make sure to indicate the link to this forum topic in your e-mail.

Thanks in advance!


Kind regards,
Agapi G.
Web-Dorado team
#57911

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Calique replied the topic: Action after submission - redirect not working

I am using joomla but it is the lite version.

I will submit a ticket

#57913

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Agapi G. replied the topic: Action after submission - redirect not working

Hi Calique!

Awesome, thank you. I have reviewed your ticket and responded to you.
We will work on the problem of your website and figure out soon.

Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#57957

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Virginie replied the topic: Action after submission - redirect not working

I have send you an email with acces to the backend, still doesn't works
apotheekheffen.be/index.php/contact
Thanks a lot

#58415

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Agapi G. replied the topic: Action after submission - redirect not working

Hello Virginie!

Thanks for opening a support ticket!

I have reviewed it and forwarded to our developers to take a look at. They will find the cause of the issue and provide a solution very soon.

Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#58471

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Agapi G. replied the topic: Action after submission - redirect not working

Hi Virginie!

Our development team has checked the issue on your website. It turns out, that the form you were using was somehow damaged and that is why it was not redirecting to the article you set.

They have recreated your form under Contact 2 title, please use this form instead, if you don't mind.
Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#58539

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Sam Harrison replied the topic: Action after submission - redirect not working

Hi guys am having the same issues , in the backend when I click save it does not save. All so on the front end when user submits a form the thank you page does not load. Any help most welcome please...

I will re add you to have to take a look.

#61427

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Agapi G. replied the topic: Action after submission - redirect not working

Hello Sam! Thanks for posting about this problem!

Could you please make sure you have the very latest version of Joomla Form Maker installed? It is currently 3.6.5.

If you do have this version, and are still facing the issue, please submit a support ticket by sending an e-mail to support@web-dorado.com. Make sure to set the subject as "Action after submission - redirect not working", and also include this forum topic link in the message.

Kindly grant us access to your website backend administration, as a Super User. Our development team will take a look at the issue and figure out a solution as soon as possible.

Thank you in advance!


Kind regards,
Agapi G.
Web-Dorado team
#61475

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Dirk Vervaet replied the topic: Action after submission - redirect not working

Hi,

I have the same problem. And can not find the issue. Even system cache turned off...
can you help, please?

kind regards,
Dirk

#62369

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Agapi G. replied the topic: Action after submission - redirect not working

Hello Dirk! Thank you for keeping us posted about this issue!

We will surely help you out with this problem! Could you please contact our team by e-mail (support@web-dorado.com) and give temporary Super User access to your website?

Our development team will take a look at the problem as soon as possible and figure out a solution. Also please make sure to include the link to this forum topic in your e-mail.

Thanks in advance!
Have a happy Friday!


Kind regards,
Agapi G.
Web-Dorado team
#62473

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Dirk Vervaet replied the topic: Action after submission - redirect not working

thanks!
Dirk

#62481

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Agapi G. replied the topic: Action after submission - redirect not working

You're most welcome, Dirk!

We received your support ticket, I will review it very soon and assign to our development team.
Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#62519

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Agapi G. replied the topic: Action after submission - redirect not working

Hey Dirk!

I am happy to inform you, that the problem on your Form Maker regarding redirection has been resolved!

We have updated your extension to its latest version (3.6.5) where this issue is fixed. Could you please check the submit functionality and confirm, that it is done properly now?

Thank you!
Have a great start of the week!


Kind regards,
Agapi G.
Web-Dorado team
#62651

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Manfred Dörsch replied the topic: Action after submission - redirect not working

Again, the same problem.
On 2 sites changed the form and on both it no longer works.
On one of them I have now used a different tool. It works now...

On this page I have all reinstalled and re-created. Cache been switched off.Nothing works! Hours of work because of a banal form. No more Joomla!
Here is the page:

www.dcs-amethyst.de/de/kataloge/katalog-anfordern

Manfred

#62841

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Agapi G. replied the topic: Action after submission - redirect not working

Hi Manfred! Thank you for posting about this issue!

Could you please install Form Maker 3.6.5 to your website? This should resolve the problem. Make sure to upload the new version without uninstalling current Form Maker extension you have on your website.

Please keep me posted about the results.
Thank you!

Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#62853
The following user(s) said Thank You: Manfred Dörsch

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Manfred Dörsch replied the topic: Action after submission - redirect not working

ok, Thank you, it´s works! ;)

have a nice day!

#62865

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Agapi G. replied the topic: Action after submission - redirect not working

That's great! We are glad the problem was resolved!
Feel free to let us know in case you will have other support requests or questions.

We'll be happy to provide assistance!
Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#62887

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yentrang korea replied the topic: Action after submission - redirect not working

Hello,
I'm having the same problem. Where do I find System Cache? I'm new to WP
Thanks!

#75061

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Agapi G. replied the topic: Action after submission - redirect not working

Hey! Thanks for letting us know about this issue!

The cache conflict is present on Joomla, but on WordPress this doesn't have to be the cause. Can we take a look at the issue? Please give us temporary admin access privately using the form on this page: goo.gl/7SbEU1

Also make sure to indicate the link to this forum thread in your message. We will check the issue and provide a solution as soon as possible.

Thank you! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#75107

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Peter replied the topic: Action after submission - redirect not working

Hi,

we are using the joomla plugin (lite) on our site. unfortunately I was not aware of the caching problem and the form was online for about 2 weeks with caching active and therefore potentially quite a few people were filling the form and submitting, but did not actually submit them.

now with caching disabled it seems to work, but there is obviously one question:

is there any chance to find out if people tried to submit during the caching-still-active-time, and if so, with which data?

Thanks,
Peter

#75179

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