I have created a three-language website. For the purposes of site I have translated language file, but I am not able to display some of the characters in UTF-8 like the German letter U with two dots above, or Polish letter E with "tail" in their place there is a triangle with a question mark.

Dear Artur,

According to some research we've done, there could be fonts, which do not support German characters such as ö, ä, ü, ß. We believe this relates to Polish as well. So firstly could you please change the font of that section to a regular one, such as Arial, sans-serif or Verdana?

Thank you.

I solved the problem, I changed the file encoding to UTF-8. Windows by default saves text files in a format other than Unicode, depending on the operating system language. I used this program to convert de-DE.com_spidercatalog to UTF-8

Dear Artur,

In this case the problem is within Spider Catalog's translation. Could you please contact us to This email address is being protected from spambots. You need JavaScript enabled to view it. and give us temporary super user access to your site? We will check out what's going wrong.

Thank you.

I solved the problem, I changed the file encoding to UTF-8. Windows by default saves text files in a format other than Unicode, depending on the operating system language. I used this program to convert de-DE.com_spidercatalog to UTF-8

Dear Artur,

So the problem was that it was not saved as UTF-8. Thank you for sharing the information. Let us know in case you face other issues.