Form Make Version: 2.7.18
Wordpress 4.0

I just ordered this form maker. It doesn't work. Any help please?

shootmenowstudio.com/investment/groupon-intake1/

Dear Michael,

Please give us (to This email address is being protected from spambots. You need JavaScript enabled to view it.) temporary admin access to your website. We will take a look and try to fix the problem as soon as possible.

Also please don't forget to mention the link to your forum post in the e-mail.

Thank you.

Thanks for the quick reply. I have sent your the necessary info via email.

Thanks,
Mike

Dear Michael,

Thank you, we are already looking into your issue.

It's been awhile. If you can't help me. Can I get a refund. I'll try another plugin.

THanks,
Mike

Dear Michael,

Please check your e-mail. We have sent you a mail confirming, that the issue has been fixed.
Thank you.

So it worked for a bit then today, kaboom dead once again.

Will this happen all the time? I need a plugin that will work constantly.

Dear Michael,

Did you update the plugin today?
Thank you.

I did not know there was an update. I updated all my plugin. Your plugin did not require to be updated. Where can I get the updated version.

My current version is Version 2.7.18

Dear Michael,

Could you please set the user preferences to full admin? We will take a look at the issue again.
Thank you.

please see your email

I've looked into another form instead. I am requesting a refund please. Please let me know how I can get my refund.

Thank you,

Mike

Dear Michael,

Please be informed, that we have replied to your e-mail.
Thank you.

Dear Michael,

We have made the refund.
Thank you.