installation failled
Luciane Fonseca created the topic: installation failled
I want to cancel my purchase of the Sauron theme. I can not install it and you do not help me. I followed the instructions that passed me and the following message appears: Parse error: syntax error, unexpected ';', expecting T_FUNCTION in /home/legadodeluz/www/wp-content/themes/sauron/inc/widgets/widget-advert.php on line 1
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- Luciane Fonseca
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6 years 11 months ago
Agapi G. replied the topic: installation failled
Hey Luciane!
Thanks for reporting this issue!
Could you please give us temporary WordPress admin access to your website, so we can take a look? Please send the administrator credentials to us with the contact form on
this page
.
Don't forget to mention the URL of this forum thread in your message. Our development team will check the issue ASAP and figure out a solution.
Please note, that any sensitive information you provide is secured by our strong Privacy Statement. Feel free to look at it within
this link
, if you'd like.
Thank you! Happy holidays!
Kind regards,
Agapi G.
Web-Dorado team
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6 years 11 months ago
Luciane Fonseca replied the topic: installation failled
I sent the information. Please, I have an urgent need to resolve this. thanks
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- Luciane Fonseca
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- Posts: 5
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6 years 11 months ago
Agapi G. replied the topic: installation failled
Hello Luciane!
Thanks for sending temporary admin access!
Our developers are already taking a look at the problem. We will make sure to keep you posted when they finish working on your website.
Thank you!
Kind regards,
Agapi G.
Web-Dorado team
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6 years 11 months ago
Luciane Fonseca replied the topic: installation failled
Im waiting for, but please, take hurriedly. Tks
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6 years 11 months ago
Luciane Fonseca replied the topic: installation failled
I bought the theme on December 26th and until now I could not even install it. I want to cancel my purchase.
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Topic Author
- Luciane Fonseca
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- Fresh Boarder
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- Posts: 5
- Thank you received: 0
6 years 11 months ago
Agapi G. replied the topic: installation failled
Hello Luciane!
Our developers could not connect to your website server, since they only had FTP password. I have just send you an email with further details. Could you please check?
Thank you! Happy New Year!
Kind regards,
Agapi G.
Web-Dorado team
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6 years 11 months ago