installation failled

Luciane Fonseca created the topic: installation failled

I want to cancel my purchase of the Sauron theme. I can not install it and you do not help me. I followed the instructions that passed me and the following message appears: Parse error: syntax error, unexpected ';', expecting T_FUNCTION in /home/legadodeluz/www/wp-content/themes/sauron/inc/widgets/widget-advert.php on line 1

#78665

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Agapi G. replied the topic: installation failled

Hey Luciane!

Thanks for reporting this issue!

Could you please give us temporary WordPress admin access to your website, so we can take a look? Please send the administrator credentials to us with the contact form on this page .

Don't forget to mention the URL of this forum thread in your message. Our development team will check the issue ASAP and figure out a solution.

Please note, that any sensitive information you provide is secured by our strong Privacy Statement. Feel free to look at it within this link , if you'd like.

Thank you! Happy holidays!


Kind regards,
Agapi G.
Web-Dorado team
#78687

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Luciane Fonseca replied the topic: installation failled

I sent the information. Please, I have an urgent need to resolve this. thanks :(

#78717

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Agapi G. replied the topic: installation failled

Hello Luciane!

Thanks for sending temporary admin access!

Our developers are already taking a look at the problem. We will make sure to keep you posted when they finish working on your website.
Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#78739

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Luciane Fonseca replied the topic: installation failled

Im waiting for, but please, take hurriedly. Tks

#78753

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Luciane Fonseca replied the topic: installation failled

I bought the theme on December 26th and until now I could not even install it. I want to cancel my purchase.

#78951

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Agapi G. replied the topic: installation failled

Hello Luciane!

Our developers could not connect to your website server, since they only had FTP password. I have just send you an email with further details. Could you please check?

Thank you! Happy New Year!


Kind regards,
Agapi G.
Web-Dorado team
#79063

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