i just paid for the upgraded theme version, and i can't upload to the website, how should i do?

Dear user,

Thank you for purchasing our theme!
In order to install it, please temporarily activate another theme, delete the one you need to upgrade and install its Pro package.

Afterwards click activate.
Thank you!

yes, i just deleted the old one theme already, but when i upload the new one zip file, it appear a try again message box, and i don't know why it told me try again and again,
am i do sth wrong?

thanks

wt is the problem?
is that the downloaded file's problem?

Dear user,

That's strange! Could you please open a support ticket for this problem, so we can take a look? You can do that by sending an e-mail to [email protected].

Kindly please give us temporary admin and FTP access to your website. Also mention the link to this forum topic in your e-mail.

Thank you!

Dear support team,

Noted and did you receive my email?

thanks

Dear user,

We have responded to you a little while ago. Portfolio Gallery theme is successfully installed to your website now. Could you please check it and confirm this?

Thank you!

Dear support team,

thanks a lot, updated already.

Dear user,

That's great! Please feel free to let us know in case you have further questions or support requests. We'll be happy to assist you!

By the way, did you know that Web-Dorado offers full themes package for only 40 USD? You can get all 11 WordPress themes with Personal subscription plan! Isn't that an amazing deal?

You can get more information about this here:
web-dorado.com/wordpress-themes.html

Let me know in case you have questions.
Thank you!

Dear support team,

I have a question about the left hand side menu bar, which is opacity is 50% now.

Can i change it as 0% opacity??

Thanks

or can i can make the whole background as white color??
since the left hand side of menu bar is grey color.
pls see the attachment.

thanks

Dear user,

If you want to change the background color, please go to Portfolio Gallery Options > Color Control and select Menu Element Background Color as necessary.

Then you can go to the frontent, copy CSS background-color applied to #back element, for example:

#back {
    background: rgba(130,36,227,0.3);
}

Dear support team,

thanks a lot, i can changed it already,
how about the left hand side corner is still in grey color??
Besides, can i change the color of menu bar's title? and how to set to left - align of the company name and menu bar's title??

pls see the attached pic.

thanks

Dear support team,

Sorry about that I have a few more questions,

1)how to change the color/font type of fonts in sidebar menu and when my cursor point to the font of sidebar menu?

2)when my cursor pointed to the font of sidebar, it will appear a grey color box, can i change the color of it?

thanks

Dear user,

To have the same style for the footer area please add the CSS style to #footer-bottom element also.

The fonts can be changed from Portfolio Gallery Options > Typography, whereas their color can be selected from Color Control > Menu Links and Menu Links Hover options.

And lastly, the sidebar menu item hover color can be changed from Color Control > Hover Menu Item option.

Thank you!

Dear support team,

1) Portfolio Gallery Options > Typography, there is no Color Control > Menu Links and Menu Links Hover options. How can i do?? Please see attached pic1

Dear user,

Please note, that Color Control is under Portfolio Gallery Options, rather than under Typography. Check this animated screenshot:

gyazo.com/c9dfc35e15b0313044e0bf2aa986b297

Kindly look for these options here.
Thank you!

Dear support team,

thank you for the helping.

But i have still another questions.
1) can i set the font size of menu bar?
2) the left hand side company name and menu items can be aligned to left??
3) can i erase the arrow in the menu bar item "project"?
4) the distance between "xox design" and "about us" can be larger?
5) the left hand side bottom "facebook" and " google" icon can be smaller?

please see the attachment "original" and "new" jpg file.


thanks

Dear support team,

I can solve item 1,2,4.
Another question is how to adjust the content of "about us" and "contact us" align to the top of left hand side menu of "about us"?

please see the attachment file

thanks

Dear user,

For your question #3, please add the following code to Portfolio Gallery Options > General > Custom CSS editor textarea:

#top-nav li.haschild >a:after {
    content: attr(data-content) '';
}
#top-nav li.haschild >a.clicked:after {
    content: attr(data-content) '';
}

.right_container {
    position: absolute;
    top: 24%;
    left: 15%;
}

Dear support team,

For question 3: i added the code in custom css already, but the arrow is still here.
question 5: why the content of "about us" , "contact us" and projects is still difference position??
how to make it to same postition?

and i added a huge slider in each page of "project", there is a description beside it, can i adjust the location of it beside the huge slider??

please see the attachment

thanks

Dear support team,

Can you tell me wt happen?
1) www.xoxdesignhk.com/about-us-3/
2) www.xoxdesignhk.com/contact-us-2/
3) www.xoxdesignhk.com/projects/residential/peter-ho/

the content of it is difference position??

thanks

is it by default the location of font and huge slider is difference?

thanks

Dear user,

Huge IT slider styles are conflicting with Portfolio Gallery theme, that is why the content is different. If you add this CSS code to Portfolio Gallery Options > Custom CSS, the issue shall be resolved:

.huge_it_slideshow_image_wrap_1 {
    float: none;
}

#top-nav li.haschild a:after,
#top-nav li.haschild a.clicked:after {
    display: none;
}

Dear support team,

Thanks a lot again.

1) Can I adjust the subtitle of font type of menu side bar "project" to be normal since it is "italic" now?

As the below link:
www.xoxdesignhk.com/projects/residential/peter-ho/

2) There are three sub-title in "project" such as " residential" , "retail" and " office" , the sub-title can be set "on" and " off" when I click one of it? Since it is so difficult to select the subtitle items.

3) Why i can't use the "line height" function in yellow pencil " plugin to set the description beside the
slide photos??
www.xoxdesignhk.com/projects/residential/peter-ho/

thanks