Feed not refreshing

Jack created the topic: Feed not refreshing

Hi,

I'm having an issue with the feed.

I want to pull in the feed for a hashtag, but I'm seeing the message:

"This hashtag currently has no posts. Are you sure you want to add it?"
Then seeing 0 posts.

You can see on instagram, there is one post;
www.instagram.com/explore/tags/30pchallenge/

Can you help?

Thanks,
Jack.

#61515

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Agapi G. replied the topic: Feed not refreshing

Hey Jack! Thanks for keeping us posted about this issue!

Please make sure the post with this hashtag is visible to public. Instagram API does not let third-party applications to access private account content. And as the post wasn't visible to me as an Instagram user, the post must be from a private account.

Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#61551

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Jack replied the topic: Feed not refreshing

Hi.

Yes that's working now!

Thanks for your help.

Jack.

#61575

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Agapi G. replied the topic: Feed not refreshing

That's fantastic, Jack! We are here to assist you with all questions and requests.

If you have a little spare time, please post your thoughts about Instagram Feed WD plugin on WordPress.org. Your kind contribution to our small team is highly valued and appreciated!

And here's the link, where plugin reviews are:
wordpress.org/support/view/plugin-reviews/wd-instagram-feed

Many thanks!


Kind regards,
Agapi G.
Web-Dorado team
#61619

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