Hi!
Thank you for the free version of the plug in.

I activated the "Open Lightbox" option but unfortunately it never loads the image. The loading wheel never stops or times out. No errors are generated in the console.
Any suggestions?

Thank you!

Dear Nick,

Thank you for letting us know about this problem!

Could you please send an e-mail to [email protected] and grant us temporary admin access to your website? A support ticket will be opened for you and our developers will check the issue as soon as possible.

Also make sure to include the URL to this forum topic in your e-mail.
Thanks in advance!

Thank you very much, Agapi.
Cheers!

Dear Nick,

You're welcome! We have received your ticket request and responded to it.
Thank you!

I'm having the same problem... with the wheel spinning on mine and pictures not loading. Can you please help me? Thanks!

Dear Krystle,

Thanks for letting us know about this issue!

Could you please contact us by e-mail ([email protected]) and let us check the problem? Please send temporary WordPress admin access credentials. Our developers will take a look at the issue and provide a solution as soon as possible.

Also make sure to indicate the URL to this forum topic in your e-mail.
Thank you in advance!