ECWD Subscribe - User can not modify subscription?

Pascal created the topic: ECWD Subscribe - User can not modify subscription?

Hello,

I installed the "ECWD Subscribe" module, but it does not work as in the description.

The administrator can do everything, but that is not the purpose.

The user can subscribe by choosing (all good) he can confirm all of these choices by email (good).

For the rest, the user can do nothing more:
- Unable to check its subscriptions
- Unable to add new subscriptions
- Unable to remove subscriptions
- Unable to disable subscriptions

I am in the truth or I use the wrong way?
Do you have documentation on the proper use of "ECWD Subscribe"?

Thank you,

Pascal

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Zhanna Khachatryan replied the topic: ECWD Subscribe - User can not modify subscription?

Hi Pascal,

Thanks for your inquiry.

Pascal, when user gets an email about event updates, there he/she can also unsubscribe and edit his/her subscription by adding or removing items.


Kind regards,
Zhanna K.
Web-Dorado team

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Pascal replied the topic: ECWD Subscribe - User can not modify subscription?

Hi Zhanna,

The mail offers only "activate". Doing twice does not give anything more!
Below is the content of the mail that the user receives:


Please click the link below before to activate your subscription:
Activate

In case you do not want to get subscribed to upcoming events and received this e-mail by mistake, just ignore it.

Please do not reply to this e-mail.

#77927

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Pascal replied the topic: ECWD Subscribe - User can not modify subscription?

Your account is always active in "user" mode, if you have kept login and password.

www.portlagalere.eu

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Zhanna Khachatryan replied the topic: ECWD Subscribe - User can not modify subscription?

Dear Pascal,

Please try to edit the event to which user is subscribed and check the subscriber email again.


Kind regards,
Zhanna K.
Web-Dorado team

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Pascal replied the topic: ECWD Subscribe - User can not modify subscription?

Dear Zhanna,

I did not check that the subscribe system was working, but it does not work either.
- This does not work for event modification.
- This does not work for a new event (suscribed)

The admin receives a mail to prevent ...

#78029

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Zhanna Khachatryan replied the topic: ECWD Subscribe - User can not modify subscription?

Hi Pascal,

Can you please send me the calendar link where I can test this issue.


Kind regards,
Zhanna K.
Web-Dorado team

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Pascal replied the topic: ECWD Subscribe - User can not modify subscription?

Hi Zhanna,

Here is the link :

portlagalere.eu/evenements/

WebDorado already knows admin and FTP access

Have a good day

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Zhanna Khachatryan replied the topic: ECWD Subscribe - User can not modify subscription?

Hi Pascal,

I cannot check your website, please see the screenshot attached.


Kind regards,
Zhanna K.
Web-Dorado team

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Pascal replied the topic: ECWD Subscribe - User can not modify subscription?

Dear Zhanna,

I have no news from you?
Did Agapi inform you that my website was down due to a bad manipulation of the developers of WebDorado?
I restored my site in the same day.

"ECWD Subscribe" nothing works! (Only subscription and email confirmation subscription)

Thank you for your help, good day,

Pascal

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Zhanna Khachatryan replied the topic: ECWD Subscribe - User can not modify subscription?

Dear Pascal,

As far as I knew, Agapi had handled all the issues for you.

Pascal, after subscribing when user get an email, under each email he can see Edit & Unsubscribe links.

Please see this screenshot gyazo.com/718cb3e69a30956907c818d5b792ac03

Clicking on Unsubscribe link user will be redirected to this page and can cancel subscription.

Please see this screenshot gyazo.com/c6ed89ddfd6665fb4ca119ae33b046d0

Clicking on Edit link user can edit the subscription by being redirected to this page gyazo.com/571149d515d28ceac1e6d1975005592f

Pascal, can you please write don't you see this options in your email as a user?

Or you mean something else and we don't understand you well enough.


Kind regards,
Zhanna K.
Web-Dorado team

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Pascal replied the topic: ECWD Subscribe - User can not modify subscription?

Dear Zhanna,

Agapi did not fix this problem, I just asked him to explain why my website was down. She replied that she had given you the message.

Your screenshots are not the reality for me.

I did three new tests, and subscribers do not get anything!
Did you get my three tests on the emails you left on my website?

I only received the mail intended for the administrator. Can I transfer it by mail?

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Pascal replied the topic: ECWD Subscribe - User can not modify subscription?

I received 3 good emails when I deleted the 3 test (with link edit and unsuscrib)

But when a new event is created, no one is warned!

#80827

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Zhanna Khachatryan replied the topic: ECWD Subscribe - User can not modify subscription?

Hi Pascal,

Can you please make sure that user is subscribed to the event category where you added new event?

If yes, then please reopen our admin access for being able to create a new event and test.


Kind regards,
Zhanna K.
Web-Dorado team

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Pascal replied the topic: ECWD Subscribe - User can not modify subscription?

admin access OK

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Zhanna Khachatryan replied the topic: ECWD Subscribe - User can not modify subscription?

HI Pascal,

I have just tested and user gets email when new event is published.

Please you also check, but first make sure that you are subscribed to the event category to which you have added a new event .


Kind regards,
Zhanna K.
Web-Dorado team

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Pascal replied the topic: ECWD Subscribe - User can not modify subscription?

Hi Zhanna

Since always I subscribed to all events, with two test users, and with two different emails (gmail msn)!

It never works !!!

For more security, I removed the subscriptions in admin mode, then renewed the registration in user mode, for two different users! no improvement.

Only the suppression of event seems given of the result, but this may be of interest.

You have admin access to check the reality of what I say ...

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Pascal replied the topic: ECWD Subscribe - User can not modify subscription?

Now I have received nothing from the deletion of the three events (done by an admin and two different users)
And you, have you received anything from my different test ??? Have you ever answered that question?

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Pascal replied the topic: ECWD Subscribe - User can not modify subscription?

Please note that the events created from the dashbors do not appear in the calendar (your three tests do not appear, and yet are there)

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Zhanna Khachatryan replied the topic: ECWD Subscribe - User can not modify subscription?

Hi Pascal,

I haven't received your other tests, as I may have not been subscribed yet, and also have unsubscribed once for checking that functionality too.

As for the test events created. We haven't deleted them that's why you couldn't get note about deletion.

They also do not appear on the calendar, because we haven't marked them on the calendar for not showing test events on your calendar.


Kind regards,
Zhanna K.
Web-Dorado team

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Pascal replied the topic: ECWD Subscribe - User can not modify subscription?

Thank you!

We can still discuss unnecessary details for a long time ...

I spend a lot of time explaining the same problem, do you think you can fix it?

It would be damaging that I should become a developer and take your job.

Show me a website or it works well because I'm starting to doubt the proper functioning?

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Pascal replied the topic: ECWD Subscribe - User can not modify subscription?

If this helps you in your problem search ...
There is no checkbox "Send email to subscribers" in the form of creation of event, whereas in the dashbord there is one !!!!!
This option should be valid by default! (You must make patches to ECWD Subscribe)

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Zhanna Khachatryan replied the topic: ECWD Subscribe - User can not modify subscription?

Hi Pascal,

I am sorry but seems we do not understand each other well enough.

Can we please arrange a team viewer session and there you'll show me the issue, and I'll show you what I was talking about.

Please email me the date and time that best fits you, please also include this forum post URL in your email.

I am sorry that it is taking much time from you.


Kind regards,
Zhanna K.
Web-Dorado team

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Pascal replied the topic: ECWD Subscribe - User can not modify subscription?

Hi Zahnna,

I just understood a new thing about underwriters.

Concerning the checkbox in the settings "Send email to Subscriber", I misinterpreted, thinking that this was a general mailing with no possibility of choice.
I'm sorry to have wasted you time on this point, I will repeat test again ...

Thank you

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Pascal replied the topic: ECWD Subscribe - User can not modify subscription?

It does not work anyway !!! :(

Only administrator events have an effect on suscribers!
Events created by users do not generate any mail to suscribers.
I'm exhausted by all his tests !!!

I spent many hours on this problem, I now know perfectly the setup menu.
You have the admin access
You can sign in as the user "Lohan" or "BorisCacheCache" to subscribe or create events (not in admin mode).
If I do not receive any mail, the demonstration will be made !!! (Only the activation mail is received).

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