Analytics stopped

Henk-Jan Bezemer created the topic: Analytics stopped

Since one week analytics stopped giving info about visitors. I know my site has been visited several times, but there's no info (0 visitors, 0 sessions) There's nothing changed accept a beter site blockade against hacking, but that was after the problem occured.
Please some help.
This problem was mentioned before but the solution was you had to enter that site logging in as admin. That's no help how I can make a solution.

Regards, Henk-Jan

#93119

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Anoush replied the topic: Analytics stopped

Hello Henk-Jan,

Thanks for letting us know about the issue. We will be happy to help you out!

We are kindly asking you to update the Version of Google Analytics WD.

If you use the Pro version of the plugin, please make sure to install WD Manager plugin first. It is a quick and easy-to-use tool, which lets you manage all your Web-Dorado products. You can install, activate and update Pro Web-Dorado plugins, add-ons and themes with just a few clicks.

To download WD Manager, log in to your account of Web-Dorado.com, then navigate to My Account > My Products page.

After the plugin is downloaded, go to Plugins page of your WordPress dashboard and install WD Manager by uploading its package. Activate the plugin when it is uploaded. Then go to WD Manager page and log in with the Web-Dorado account, which you used to purchase the plugin.

Click on Plugins sub-menu item. Navigate to Purchased Plugins page, where you will see the Pro version of the plugin and can install it. Note, that you will not lose any data by following these steps.

Thanks and have a wonderful day!

#93195
The following user(s) said Thank You: Henk-Jan Bezemer

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