Weddings Theme Customizations Showing On All Pages

Catherine created the topic: Weddings Theme Customizations Showing On All Pages

Hi guys,

I'm doing a website for a florist friend of mine using the Weddings theme. I've used the customization menu to add widgets with images to a static home page. Problem is, all the images are showing up on every page of the site rather than just the home page. It's distracting and unnecessary to have these images on the about, gallery etc. pages. Suggestions how I can tweak things so they only show on the home page?

URL is www.goldcountryfloral.com

Help is much appreciated!

#91319

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Agapi G. replied the topic: Weddings Theme Customizations Showing On All Pages

Hello, Catherine!

Thanks for posting your question!
Would you like to disable the slideshow on pages other than Homepage? If so, please follow these steps to do that.

1. Go to Appearance > Weddings Options, then navigate to Slider tab.
2. Use Show Slider setting and select Only on Homepage option from this drop-down menu.

This way, the slideshow images will not be visible on pages other than Homepage. Let me know in case you have questions.
Thank you! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#91329

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Catherine replied the topic: Weddings Theme Customizations Showing On All Pages

Hi. I really appreciate the response and may do that, too. But I'm actually referring to the widgets below the slider. I'd like them on the static homepage only but they're showing up on everything.

#91341

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Agapi G. replied the topic: Weddings Theme Customizations Showing On All Pages

Thank you for specifying, Catherine!

In that case, please give us temporary administrator access to your website. You can send the login information using the contact form on this page. Our development team will make the changes as soon as possible.

Also, make sure to indicate the link to this forum thread in your message.
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#91389

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Agapi G. replied the topic: Weddings Theme Customizations Showing On All Pages

Hey, Catherine!

Please be informed, that our development team has checked the problem. Their responses regarding all your questions are below:

1. To remove the images from pages other than the homepage, please add the following CSS code to Appearance > Customize > Additional CSS:

.page #sidebar1 {
    display: none;
}

2. The search bar was also hidden with the following code in Additional CSS:
.ast-search {
    display: none;
}

3. Regarding the logo image, when adding it to Logo option of Weddings theme, please click on File URL option before pressing Insert into post. Please have a look at this animated screenshot.

But seems like the logo can't be found on your website. Could you please let me know if you have made any changes in the code of Weddings theme? If not, our development team would like to update it.

4. And lastly, regarding "Page not found" title, please note, that you can change it from Settings > General page, Site Title & Tagline option.

Let me know in case you have questions.
Thanks! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#91507

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Catherine replied the topic: Weddings Theme Customizations Showing On All Pages

Thank you so much for your assistance. Search bar and widget issues are taken care of now. Much appreciated.

As for the logo, the image was accidentally deleted. I re-added it to my media library, however, when I follow the directions from your animated screenshot example, I'm afraid nothing changes on the website. No logo shows.

Also, when I go into Settings and put info into the Site Title and Tag Line areas, this information shows in the header of the website, which is not something I want, but I'm afraid it also does not actually fix the Page not found issue. It still reads Page not found - in the tab of the web browser, even after adding info there.

Thanks again!

Catherine

#91605

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Agapi G. replied the topic: Weddings Theme Customizations Showing On All Pages

Hi, Catherine!

Could you please copy the value of Link URL field after you hit Full URL and paste the link into the Logo option? Let me know if it works this way and the logo appears after you save the settings.

As for the "Page not found" issue, let me ask our development team to have a look at this again.
Cheers!


Kind regards,
Agapi G.
Web-Dorado team
#91633

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Agapi G. replied the topic: Weddings Theme Customizations Showing On All Pages

Hey, Catherine!

Our development team has noticed, that the version of your Weddings theme is a bit old and has bugs. They would like to update the theme to fix the issues. Do you have any customized code written for the site?

Please let me know if we can proceed and install the update.
Thank you! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#91685

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Catherine replied the topic: Weddings Theme Customizations Showing On All Pages

The only customizations to the theme's code that have been made are the ones your team has done that are referenced in this forum post. Thanks!

#91699

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Agapi G. replied the topic: Weddings Theme Customizations Showing On All Pages

Hi, Catherine!

Thank you for confirming!
Our development team will update the theme and fix the problems soon.

Cheers!


Kind regards,
Agapi G.
Web-Dorado team
#91761

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Agapi G. replied the topic: Weddings Theme Customizations Showing On All Pages

Hey, Catherine!

Our development team would like to reset the database of your website and then re-build the content as you have it now. Would you like us to do so? There are some major issues which cause the problems you are facing now.

Let me know if you'd like us to do this.
Thanks! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#91891

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Catherine replied the topic: Weddings Theme Customizations Showing On All Pages

I would be happy for this to happen, as long as it's going to come back out the other side as it looks now. If they need to reset the database, will I need different Wordpress login credentials or anything like that?

Thank you for your help.

Catherien

#91923

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Agapi G. replied the topic: Weddings Theme Customizations Showing On All Pages

Hey, Catherine!

You will not need new credentials, they will just reset the database and fill in current content again.
Thank you for confirming. I will be back to you soon.

Cheers!


Kind regards,
Agapi G.
Web-Dorado team
#92047

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Agapi G. replied the topic: Weddings Theme Customizations Showing On All Pages

Hey Catherine!

Hope you had a wonderful weekend!
Our developers are not able to log in to your website anymore. The following error appears when they try to access /wp-admin page:

This page isn’t working
goldcountryfloral.com is currently unable to handle this request.
HTTP ERROR 500


Could you please check this with your hosting provider and also send us temporary FTP access?
Thank you! Have a good day!


Kind regards,
Agapi G.
Web-Dorado team
#92151

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Catherine replied the topic: Weddings Theme Customizations Showing On All Pages

Hello,

I had some serious malware issues on my hosting which needed to be cleaned up, so I had to reload the site from scratch. I haven't put the content back up yet, however, I would still really appreciate it if you guys could do the updated theme to take care of the glitches it was having, before I go back in and redo the content.

Thank you very much,
Catherine

#93309

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Agapi G. replied the topic: Weddings Theme Customizations Showing On All Pages

Hello, Catherine!

Hope you have been well.

We will surely update the theme, and as you don't have the content back yet, that is even better. We can reset the database without worrying about any possible losses.

But unfortunately, we are not able to login to your website dashboard yet. Seems like the credentials for admin access are incorrect. We get the following error upon trying to sign in:

ERROR: Invalid username.

Could you please check the username and password you have sent us?
Thanks in advance! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#93365

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Catherine replied the topic: Weddings Theme Customizations Showing On All Pages

Username should still be the same? laura@goldcountryfloral.com

#93387

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Agapi G. replied the topic: Weddings Theme Customizations Showing On All Pages

Hi, Catherine!

Seems like these are different accounts. Could you please send the new login information (website link, username and password) to our team with a new ticket?

You can submit the ticket by emailing us to support@web-dorado.com. Make sure to mention the link to this forum thread in your message.
Thank you! Have a good day!


Kind regards,
Agapi G.
Web-Dorado team
#93413

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Agapi G. replied the topic: Weddings Theme Customizations Showing On All Pages

Hello, Catherine!

Our development team is working on the problem you are facing.
I have just sent you an email regarding this, could you please check your inbox?

Looking forward to receiving your response.
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#93463

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