New install issues

marvin created the topic: New install issues

i just bought and downloaded the business elite, as soon as I installed it it tells me that there is an update... how come it downloaded an older version right off the bat?
Also, while using the free version, I was able to see and edit content, change colors using the small buttons showing color combinations, and other basic tasks. Once I bought the pro version, downloaded, and installed, all I get is a black screen and empty content. I try looking at the directions and the content it's so vague. Definitely not an entry level Wordpress user.

#88675

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Agapi G. replied the topic: New install issues

Hello, Marvin!

We are terribly sorry for the inconvenience.

Please give us temporary WordPress administrator access to your website. You can send the login information using the contact form on this page. Our development team will make the changes as soon as possible.

Also, make sure to indicate the link to this forum thread in your message.
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#88677

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