Scroll to Top in Business World Theme
Mauro created the topic: Scroll to Top in Business World Theme
Hi,
I'm using Business World Theme.
Few days ago I realized that does not work "scroll to top" and can not find any plugin that works, you have any advice for me?
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7 years 5 months ago
Agapi G. replied the topic: Scroll to Top in Business World Theme
Hey Mauro! Thank you for letting us know about this problem!
Most probably there is a Javascript conflict on the page, that is causing this issue.
Could we please take a look at it? Please send us temporary WordPress admin access credentials with this forum thread link from the contact form on this page:
goo.gl/j72uyK
Our developers will check the problem as soon as possible and figure out a solution.
Thanks! Have a wonderful day!
Kind regards,
Agapi G.
Web-Dorado team
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7 years 5 months ago
Agapi G. replied the topic: Scroll to Top in Business World Theme
Hello Mauro!
You are using a cache plugin titled WP Fastest Cache. It is significantly caching the website files, for example, when the website theme is changed, the modifications are not affected even in Incognito mode of web browser.
Our developers have deactivated this plugin, afterwards activated Simple Scroll to Top Button. It worked properly. So please make sure to deactivate WP Fastest Cache, when you are making changes to your website.
Thanks! Enjoy your Saturday!
Kind regards,
Agapi G.
Web-Dorado team
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7 years 5 months ago
Agapi G. replied the topic: Scroll to Top in Business World Theme
You are most welcome, Mauro!
We are very glad the problem has been sorted out on your website. Please feel free to drop us a line any time you have other questions or support requests.
We'll be happy to assist you!
And in case you have a few minutes to spare, please share your thoughts about Business World on WordPress.org. Your kind feedback is a very important contribution for our themers!
Let me give you the link:
wordpress.org/support/theme/business-world/reviews/
Many thanks in advance! Have a great day!
Kind regards,
Agapi G.
Web-Dorado team
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7 years 5 months ago
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7 years 5 months ago