Hello,

I'm testing the Free version of your plugin with the intention of purchasing pro (granted it works). While testing I noticed that the player seems to be ignoring theme settings. Is this by design in the free version or is something wrong?

Dear Promedia,
First make sure you are making the changes in the theme, which is being used for the front end Video Player. That's the theme you selecting when inserting the shortcode. And those changes should take place. If the problem resists, please contact us providing link to your website and temporary Full Admin access to [email protected] Thank you.

Hello,

I made sure to use the appropriate theme code in the short code. It doesn't seem to adhere to any theme I set to it.

I'm setting up temp admin access for you and will send it over shortly.

Dear Promedia,

We will look into your issue and contact you as soon as possible. Thank you.