Video will not play

Richard Heinz created the topic: Video will not play

Running WP 4.3.1 and Spider Video 1.5.14. It did work at one time but now does not play. It shows the image but will not load or play the video. Checked to make sure file exist. Need help.

#36365

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Support replied the topic: Video will not play

Dear Richard,

Thank you for notifying us about this problem. I will be happy assist you!
Can you please send an e-mail to [email protected] and give temporary admin access to your website? We will take a look at this issue and reolve it as soon as possible.

Also please mention the URL to this forum topic in your e-mail.
Thank you!


Best regards,
Web-Dorado team


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#36415

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