HTML5 not working

Allan Michie created the topic: HTML5 not working

When priority is set to Flash all works well, but when set to HTML5 wordpress doesn't render the page.
Bought pro version, hope we can get this working.

#30295
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Support replied the topic: HTML5 not working

Dear Allan,

Could you please contact us to [email protected] and provide temporary admin access to your website? We'll fix the problem on your product as soon as possible.

Please mention the full link to your forum post in the e-mail subject.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#30301

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Allan Michie replied the topic: HTML5 not working

Done.

#30305

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Support replied the topic: HTML5 not working

Dear Allan,

Thank you, we will respond to you soon.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#30309

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Allan Michie replied the topic: HTML5 not working

Looks like you have fixed it! What fantastic service - not seen often these days.

Thank you very much.


It was down to my theme, not a problem with the video player per ce.

#30435

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Support replied the topic: HTML5 not working

Dear Allan,

Thank you for your kind words. Just to share the information, the problem was caused by the website theme functionality, which wrote unnecessary data on Video Player. We have changed the player shortcode and the problem was solved.

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#30467

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