Help video player is not playing in diff platforms

Marl created the topic: Help video player is not playing in diff platforms

When I first purchased the player, it worked beautifully now for some reason it is not working. When I look on firefox I see the player, but when I click the play button nothing happens. When I look on mobile phone the video player has disappeared.

I also noticed a white frame around the player. How do I get rid of this? I have looked through all of the files and I don't see where I can edit this out.

Website
deryo.com

#11688

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Support replied the topic: Help video player is not playing in diff platforms

Dear customer,

Can you please give us a link to your video player page?


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#11715

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