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TOPIC: Help video player is not playing in diff platforms

Help video player is not playing in diff platforms 10 years 3 months ago #11688

  • Marl
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When I first purchased the player, it worked beautifully now for some reason it is not working. When I look on firefox I see the player, but when I click the play button nothing happens. When I look on mobile phone the video player has disappeared.

I also noticed a white frame around the player. How do I get rid of this? I have looked through all of the files and I don't see where I can edit this out.

Website
deryo.com
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Help video player is not playing in diff platforms 10 years 3 months ago #11715

  • Support
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Dear customer,

Can you please give us a link to your video player page?
Best regards
Web-Dorado team

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