Playlist not working smoothly in Safari

Deb Cinkus created the topic: Playlist not working smoothly in Safari

We have a problem where a playlist (with autoplay enabled) is show a flash of black before the image loads. This seems to happen in Safari only (Mac). Basically, black appears, then the image loads, then the video finally plays.

Any idea what is causing this?

#10833

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Support replied the topic: Playlist not working smoothly in Safari

Dear Deb,

Could you please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll look into your issue as soon as possible.


Best regards,
Web-Dorado team


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#10848

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