I don't have an "insert spider video player" button

Caryn created the topic: I don't have an "insert spider video player" button

I've set up my player and uploaded my video to a playlist. I don't see the "insert spider video button" on either posts or pages. I have Wordpress 4.8.

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Anoush replied the topic: I don't have an "insert spider video player" button

Dear Caryn,

Thanks for your inquiry :) We will be happy to help you out!

Most probably there is a conflict with your website theme. Could you please try to activate one another theme or WordPress standard theme?


Thanks and have a wonderful day!

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Caryn replied the topic: I don't have an "insert spider video player" button

Anoush -- I replied to the email message you sent me. After seeing your screenshot, I'm worried that I won't be able to use Spider Video Player, because I don't use the Wordpress WYSIWYG editor. My editor is set to be text only. Could that be the problem? I'm attaching my screenshot.

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Anoush replied the topic: I don't have an "insert spider video player" button

Thanks Caryn for the screenshot.

Seems the Editor or the Theme you use does not have/support a visual tab, it has only text.

In this case, you can just copy the shortcode [Spider_Video_Player id="1"] and paste on the page by changing the ID every time. The IDs you can see in the created videos page.

Thanks and have a great day!

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