HTML5 video player not working

Caroline Galloway created the topic: HTML5 video player not working

so the flash video player works, but html 5 does not, which means all apple devices and safari can't see video. if i switch to html5 use first, then video does not work for any OS or browser. if flash is used first, then video works on some devices.

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Agapi G. replied the topic: HTML5 video player not working

Hello Caroline!

Thank you for letting us know about this problem!

May we take a look at the problem as a temporary WordPress administrator access to your website? You can send the login information using the contact form on this page .

Also make sure to indicate the link to this forum thread in your message. Our developers will check the issue as soon as possible and figure out a solution.

Thanks! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
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