No video loads - "No media"
Blackpill created the topic: No video loads - "No media"
Hi,
Bought your videoplayer yesterday. When I'm trying to add a sample video (MP4), or whatever, the flash-video-player (module) says, "No media". When trying the HTML5 player (module) we just get a blue screen.
When trying to load the videoplayer via the plugin within an article, nothing happens at all.
I have tried everything I can think of. I need support, so it's OK if you want to login to my system and check what's wrong.
Maybe it's a jQuery conflict? I tried to unpublish all jQuery modules/plugins though, with no success.
TIA!
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11 years 1 month ago
Support replied the topic: Re: No video loads - "No media"
Dear Blackpil,
Please give us a link (to [email protected]) to your site and temporary admin user account, and we will try to find out the problem as soon as possible.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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11 years 1 month ago
Blackpill replied the topic: Re: No video loads - "No media"
I saw you logged in earlier today. Thanks! Did you find anything about this issue?
/Blackpill
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11 years 1 month ago
Blackpill replied the topic: Re: No video loads - "No media"
FYI - I just updated my Joomla from version 2.5.8 to 2.5.9 (stable), but the issue persists.
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11 years 1 month ago
Support replied the topic: Re: No video loads - "No media"
Dear Balckpill,
Our programmers are looking into it. We'll notify you when the problem will be fixed.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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11 years 1 month ago
Blackpill replied the topic: Re: No video loads - "No media"
Huge thanks for all your fantastic help and support! I will absolutely buy more products from you, for my future clients!
Thank you so much!
/Blackpill
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11 years 1 month ago
Shane replied the topic: Re: No video loads - "No media"
Hi,
Was there a fix for your solution?
I am having the same trouble. The player and themes are coming up perfectly but no playlist is playing and no thumbnails are showing.
I have tried both flash and HTML5. I am using Youtube links.
I would really love to use this product, but need to see it working on my site first.
Cheers,
Shane.
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10 years 11 months ago
Support replied the topic: Re: No video loads - "No media"
Dear Shane,
The problem can occur from number of reasons. So the best way is to give us (to [email protected]) admin access to your site and we'll try to fix the problem as soon as possible.
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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10 years 11 months ago