player in article not showing

Virginia Garnitz created the topic: player in article not showing

everything is published and enabled

using the plugin for player in article

{loadspidervideoplayer playlist=[2] theme=[1] priority=flash}
no player shows

using load module gives a blank black player window with dark blue stripe across top and bottom and up and down carats at top and bottom respectively at the left side

publishing the model to a position on the page yields the same.

(I suspect there might be some setting in Admin Tools that I need to make)

#2412

Please Log in or Create an account to join the conversation.


Administrator replied the topic: Re: player in article not showing

Dear Virginia Garnitz,

Be sure that you enabled Content - Load Spider Video Player in the plugin list of your Joomla site.

You should insert this short code in the article:
{loadspidervideoplayer playlist=2 theme=1 priority=flash}

Best regards
Web-Dorado team

#2420

Please Log in or Create an account to join the conversation.


Virginia Garnitz replied the topic: Re: player in article not showing

the content-load spider player plugin is enabled
all I get is a black box

#2429

Please Log in or Create an account to join the conversation.


Support replied the topic: Re: player in article not showing

Dear Virginia,

Please make sure you have done the steps correctly described in manual: web-dorado.com/spider-video-player-guide-step-1.html

If you've done everything right and the problem persists, please give us temporary admin access (to [email protected]) to your site and we'll try to solve the problem as soon as possible.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#2438

Please Log in or Create an account to join the conversation.


Virginia Garnitz replied the topic: Re: player in article not showing

I had triple checked the installation, settings, publishing and enablings before posting the first time.

I've sent you the login info.

#2448

Please Log in or Create an account to join the conversation.


Time to create page: 0.189 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us