player in article not showing

Virginia Garnitz created the topic: player in article not showing

everything is published and enabled

using the plugin for player in article

{loadspidervideoplayer playlist=[2] theme=[1] priority=flash}
no player shows

using load module gives a blank black player window with dark blue stripe across top and bottom and up and down carats at top and bottom respectively at the left side

publishing the model to a position on the page yields the same.

(I suspect there might be some setting in Admin Tools that I need to make)

#2412

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Administrator replied the topic: Re: player in article not showing

Dear Virginia Garnitz,

Be sure that you enabled Content - Load Spider Video Player in the plugin list of your Joomla site.

You should insert this short code in the article:
{loadspidervideoplayer playlist=2 theme=1 priority=flash}

Best regards
Web-Dorado team

#2420

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Virginia Garnitz replied the topic: Re: player in article not showing

the content-load spider player plugin is enabled
all I get is a black box

#2429

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Support replied the topic: Re: player in article not showing

Dear Virginia,

Please make sure you have done the steps correctly described in manual: web-dorado.com/spider-video-player-guide-step-1.html

If you've done everything right and the problem persists, please give us temporary admin access (to [email protected]) to your site and we'll try to solve the problem as soon as possible.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#2438

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Virginia Garnitz replied the topic: Re: player in article not showing

I had triple checked the installation, settings, publishing and enablings before posting the first time.

I've sent you the login info.

#2448

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