Hi,

i has added a video as 720p and as PAL version. When I test them alone, the player is playing both of them without problems. When I configure the player to user 720p and PAL the player is only playing the PAL version.

Dear Ich,

Thanks for letting us know about this problem!

Could you please give us temporary Joomla Super User access to your website? Our developers will take a close look at the issue and figure out a solution as soon as possible.

Please send login details to [email protected] and also make sure to have this forum topic link included in your e-mail.

Thanks in advance!

Dear Jochen,

I am happy to inform you, that the problem on your Spider Video Player extension has been resolved! It was a bug within the package, so the fix will also be included in the next update of the product.

Please check your website and confirm, that the player now works properly.
Thank you!

Everything is working. Thanks for the great support.

Dear Jochen,

You're welcome! Please don't hesitate to let us know in case you face any other problems with Spider Video Player. We will be very happy to assist you.

Thank you!