David Ringer created the topic: Player suddenly appears 1/2 height as of 10/13
I had a site ready for prime time. All videos worked correctly. Today 10/13/2015, all of the videos from my media library disappeared and when I restored everything, the player only displayed the top 1/2 of the frame.
Support replied the topic: Player suddenly appears 1/2 height as of 10/13
Dear David,
Thanks for reporting this problem. I will assist you and help you to resolve this!
Do you mind giving us temporary admin access to your website? We will check the problem and provide a solution as soon as possible.
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Thank you!
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I had a site ready for prime time. All videos worked correctly. Today 10/13/2015, all of the videos from my media library disappeared and when I restored everything, the player only displayed the top 1/2 of the frame.
