Can not save configuration

Thomas Larsen created the topic: Can not save configuration

Hello.
I have downloaded and installed the Spider Facebook Module. When I go into Spider Facebook Module I do not get stored facebook url or changed størelse. It will not save any of the changes I make.

What should I do to fix this problem?

#29467

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Support replied the topic: Can not save configuration

Dear Thomas,

Could you please check for Javascript errors on the page? Also, is your Spider Facebook Joomla or Drupal?

Also please contact us to [email protected] and give temporary admin access to your website. We will take a look and provide a solution to the issue as soon as possible.

Please indicate the full link of your forum post in the subject of your e-mail.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#29497

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Thomas Larsen replied the topic: Can not save configuration

Hi.

How long will it take to deal with the problem?

#29607

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Support replied the topic: Can not save configuration

Dear Thomas,

We will solve it within 24 hours after you provide the login information.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#29617

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Thomas Larsen replied the topic: Can not save configuration

Hi

I sent login information goes to the email address that was entered

#29621

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Support replied the topic: Can not save configuration

Dear Thomas,

Thank you, we will contact you further soon. Meanwhile, please set the user role of the account to Super User. We have sent the same request via e-mail as well.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#29627

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Thomas Larsen replied the topic: Can not save configuration

Hi

The account now have access to the backend system

#29635

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Support replied the topic: Can not save configuration

Dear Thomas,

Thank you, we will solve the problem and notify you soon.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#29641

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Thomas Larsen replied the topic: Can not save configuration

Is it going to take a long time?

#29671

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Support replied the topic: Can not save configuration

Dear Thomas,

The problem has been solved. The fix will be also included in the next update.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#29693

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