Import CSV for Spider Catalog

Rosemary Shilo created the topic: Import CSV for Spider Catalog

Hi there
What should the csv import file look like so it imports the details correctly? I have some parameters I want to import as well for a large number of products for about 20 categories. When I tried importing it just added field content where ever it wanted.
Cheers
Rosie

#11524

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Support replied the topic: Import CSV for Spider Catalog

Dear customer,

Please update the product to the latest version. Afterwards download the CSV file from back-end, fill in your information with the same format and upload the CSV file.


Best regards,
Web-Dorado team


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Joanne McAndrews replied the topic: Import CSV for Spider Catalog

Where exactly do we find the CSV file?

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Support replied the topic: Import CSV for Spider Catalog

Dear Joanne,

You can just Export the CSV for default products of Spider catalog. Or you can add a new product manually and export it.


Best regards,
Web-Dorado team


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tamara replied the topic: Import CSV for Spider Catalog

I tried this and go the error message:
/administrator/components/com_spidercatalog/exportcsv.php was not found on this server.

I redownloaded the file and even paid for the exptension, thinking i was missing something, but its no where in the 3.0 install.
HELP!

#81617

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Agapi G. replied the topic: Import CSV for Spider Catalog

Hello Tamara! Thank you for posting about this problem!

Could you please submit a support ticket by sending temporary Super User access information to your website through this form ? Our development team will check the problem as soon as possible and figure out a solution.

Don't forget to mention the link to this forum thread in your message.
Thanks! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
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