Import CSV for Spider Catalog
Rosemary Shilo created the topic: Import CSV for Spider Catalog
Hi there
What should the csv import file look like so it imports the details correctly? I have some parameters I want to import as well for a large number of products for about 20 categories. When I tried importing it just added field content where ever it wanted.
Cheers
Rosie
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- Rosemary Shilo
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9 years 5 months ago
Support replied the topic: Import CSV for Spider Catalog
Dear customer,
Please update the product to the latest version. Afterwards download the CSV file from back-end, fill in your information with the same format and upload the CSV file.
Best regards,
Web-Dorado team
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9 years 5 months ago
Joanne McAndrews replied the topic: Import CSV for Spider Catalog
Where exactly do we find the CSV file?
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- Joanne McAndrews
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9 years 1 month ago
Support replied the topic: Import CSV for Spider Catalog
Dear Joanne,
You can just Export the CSV for default products of Spider catalog. Or you can add a new product manually and export it.
Best regards,
Web-Dorado team
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9 years 1 month ago
tamara replied the topic: Import CSV for Spider Catalog
I tried this and go the error message:
/administrator/components/com_spidercatalog/exportcsv.php was not found on this server.
I redownloaded the file and even paid for the exptension, thinking i was missing something, but its no where in the 3.0 install.
HELP!
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6 years 7 months ago
Agapi G. replied the topic: Import CSV for Spider Catalog
Hello Tamara! Thank you for posting about this problem!
Could you please submit a support ticket by sending temporary Super User access information to your website through
this form
? Our development team will check the problem as soon as possible and figure out a solution.
Don't forget to mention the link to this forum thread in your message.
Thanks! Have a great day!
Kind regards,
Agapi G.
Web-Dorado team
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6 years 7 months ago