Thumbnails do not show

Daniel Chavarria created the topic: Thumbnails do not show

Everything works fine, but thumbnails (preview images of products) are not showing. Thanks in advance.

#717

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Administrator replied the topic: Re: Thumbnails do not show

Dear Daniel Chavarria,

Please give us (to [email protected]) a temporary admin user account to your site, and we will try to find out the problem as soon as possible.

Best regards
Web-Dorado team

#718

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John Barnett replied the topic: Re: Thumbnails do not show

I am having the same exact issue can someone from web-dorado post a solutions to this issue. See example screenshot attached

#749
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Administrator replied the topic: Re: Thumbnails do not show

Dear John Barnett,
The bug is fixed, but we cannot uninstall/reinstall the component on your site. We are sending you (by email) the fixed version of WordPress Catalog . Please reinstall it.
--
Best regards
Web-Dorado team

#759

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John Barnett replied the topic: Re: Thumbnails do not show

Installed updated version of Spider Catalog and it seems to work fine now - Thanks

#760

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Victor replied the topic: Re: Thumbnails do not show

Hi There. I got the same problem with thumbnails.

#836

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Administrator replied the topic: Re: Thumbnails do not show

Dear Victor,

The problem occurs because your php does not support GD library.
Please install Gd library. Follow the below link. GD library installation.


Best regards
Web-Dorado team

#838

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Joe McEnaney replied the topic: Re: Thumbnails do not show

Hi guys,

I just purchased the catalog plugin and overall it's working well, but as with others here - the thumbnails are not appearing.

I've tried uploading with several different browsers and also confirmed the GD library is enabled. Any ideas where the problem is coming from?

thanks

Joe

#1143
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Administrator replied the topic: Re: Thumbnails do not show

Dear Joe

Please give us (to [email protected]) a temporary admin user account to your site, and we will try to find out the problem as soon as possible.

Best regards
Web-Dorado team

#1151

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markeloop replied the topic: Re: Thumbnails do not show

I have the same problem - what could I do? GD Library was integrated - could I also send a Login to you? Some pictures are shown, others not - if I refresh the page, other picture are shown and it changes.

#1197
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Administrator replied the topic: Re: Thumbnails do not show

Dear markeloop

Please give us (to [email protected]) a temporary admin user account to your site, and we will try to find out the problem as soon as possible.

Best regards
Web-Dorado team

#1202

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Administrator replied the topic: Re: Thumbnails do not show

Dear markeloop,

We assume that the problem is solved and was not related to the plugin.

Best regards
Web-Dorado team

#1209

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markeloop replied the topic: Re: Thumbnails do not show

Thank you - great work and great service!

#1261

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Darryl replied the topic: Re: Thumbnails do not show

I have the same problem - no thumbnails and no images. The website is hosted with 1and1.com which I thought supported GD library? Thanks for the help.

#1324

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albert replied the topic: Re: Thumbnails do not show

having this same problem. thumbnails dont show, but images will load once clicked to enlarge. kind of strange. any help is appreciated!

catalog is @ www.mabraham.com/oriental-rugs/

#1528

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Administrator replied the topic: Re: Thumbnails do not show

Dear Albert

Please give us a link (to [email protected]) to your site and temporary admin user account, and we will try to find out the problem as soon as possible.

Best regards
Web-Dorado team

#1530

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Jed Morales replied the topic: Re: Thumbnails do not show

I just purchased the Wordpress Catalog and this is how the sample product views for both individual products and category listing.

Please look at my screenshot attachments.

Your help would be most appreciated.

#1740
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Support replied the topic: Re: Thumbnails do not show

Dear Jed,

We suppose your problem is missing images. If so, please give us a link to your test pages so we could see why images are missing.

--
Best regards
Web-Dorado team


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#1745

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Jed Morales replied the topic: Re: Thumbnails do not show

Here's the link to the test product:

largeformatwarehouse.com/wordpress/nulla-fringilla-suscipit-viverra-test-3/

And here's the link to the test category:

largeformatwarehouse.com/wordpress/neque-porro-quisquam-est-qui-dolorem-test-post/

I don't think the issue is missing images. I copied and pasted the image links into another browser to ensure the images loaded beforehand.

Please get back to me as soon as possible. Thank you.

#1751

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Support replied the topic: Re: Thumbnails do not show

Dear Jed,

Please give us a link (to [email protected]) to your site and temporary admin user account, and we will try to find out the problem as soon as possible.

--
Best regards
Web-Dorado team


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#1753
The following user(s) said Thank You: Jed Morales

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Jed Morales replied the topic: Re: Thumbnails do not show

You will be receiving an e-mail from me shortly.

#1783

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Marina replied the topic: Re: Thumbnails do not show

Everything works fine, but thumbnails (preview images of products) are not showing. Thanks in advance.

www.bifakit.com

#1912

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Support replied the topic: Re: Thumbnails do not show

Dear Marina,

If you are using the free version, please update to the latest release from wordpress plugins menu. If you are using the pro version, please send us the email address that you have used to purchase the plugin and we'll send you the latest version of it. If after updating the plugins you'll experience any further problems, please give us (to [email protected]) a temporary admin user account, and we will try to find out the problem as soon as possible.

--
Best regards
Web-Dorado team


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#1917

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Marina replied the topic: Re: Thumbnails do not show

Ok, with the updated version it goes fine. But now, the pop-up fancy pics that show up when I click in any image goes too high, insted of loading in the center of the screen. Any idea?

And just to improve the plugin, it is quite messy to have the same id's and classes and functions on the same page (front_end_functions.html.php). When I try to fix anything or just adjust the css it becomes real hell.

Thanks!

#1922

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Support replied the topic: Re: Thumbnails do not show

Dear Marina,

Please give us (to [email protected]) a temporary admin user account, and we will try to find out the problem as soon as possible.

--
Best regards
Web-Dorado team


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#1943

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