Thumbnails do not show
Daniel Chavarria created the topic: Thumbnails do not show
Everything works fine, but thumbnails (preview images of products) are not showing. Thanks in advance.
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11 years 7 months ago
Administrator replied the topic: Re: Thumbnails do not show
Dear Daniel Chavarria,
Please give us (to [email protected]) a temporary admin user account to your site, and we will try to find out the problem as soon as possible.
Best regards
Web-Dorado team
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11 years 7 months ago
John Barnett replied the topic: Re: Thumbnails do not show
I am having the same exact issue can someone from web-dorado post a solutions to this issue. See example screenshot attached
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11 years 7 months ago
Administrator replied the topic: Re: Thumbnails do not show
Dear John Barnett,
The bug is fixed, but we cannot uninstall/reinstall the component on your site. We are sending you (by email) the fixed version of
WordPress Catalog
. Please reinstall it.
--
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Web-Dorado team
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11 years 7 months ago
John Barnett replied the topic: Re: Thumbnails do not show
Installed updated version of Spider Catalog and it seems to work fine now - Thanks
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11 years 7 months ago
Victor replied the topic: Re: Thumbnails do not show
Hi There. I got the same problem with thumbnails.
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11 years 6 months ago
Administrator replied the topic: Re: Thumbnails do not show
Dear Victor,
The problem occurs because your php does not support GD library.
Please install Gd library. Follow the below link.
GD library installation.
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Web-Dorado team
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11 years 6 months ago
Joe McEnaney replied the topic: Re: Thumbnails do not show
Hi guys,
I just purchased the catalog plugin and overall it's working well, but as with others here - the thumbnails are not appearing.
I've tried uploading with several different browsers and also confirmed the GD library is enabled. Any ideas where the problem is coming from?
thanks
Joe
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11 years 4 months ago
Administrator replied the topic: Re: Thumbnails do not show
Dear Joe
Please give us (to [email protected]) a temporary admin user account to your site, and we will try to find out the problem as soon as possible.
Best regards
Web-Dorado team
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11 years 4 months ago
markeloop replied the topic: Re: Thumbnails do not show
I have the same problem - what could I do? GD Library was integrated - could I also send a Login to you? Some pictures are shown, others not - if I refresh the page, other picture are shown and it changes.
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11 years 4 months ago
Administrator replied the topic: Re: Thumbnails do not show
Dear markeloop
Please give us (to [email protected]) a temporary admin user account to your site, and we will try to find out the problem as soon as possible.
Best regards
Web-Dorado team
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11 years 4 months ago
Administrator replied the topic: Re: Thumbnails do not show
Dear markeloop,
We assume that the problem is solved and was not related to the plugin.
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Web-Dorado team
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11 years 4 months ago
markeloop replied the topic: Re: Thumbnails do not show
Thank you - great work and great service!
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11 years 4 months ago
Darryl replied the topic: Re: Thumbnails do not show
I have the same problem - no thumbnails and no images. The website is hosted with 1and1.com which I thought supported GD library? Thanks for the help.
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11 years 4 months ago
albert replied the topic: Re: Thumbnails do not show
having this same problem. thumbnails dont show, but images will load once clicked to enlarge. kind of strange. any help is appreciated!
catalog is @
www.mabraham.com/oriental-rugs/
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11 years 3 months ago
Administrator replied the topic: Re: Thumbnails do not show
Dear Albert
Please give us a link (to [email protected]) to your site and temporary admin user account, and we will try to find out the problem as soon as possible.
Best regards
Web-Dorado team
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11 years 3 months ago
Jed Morales replied the topic: Re: Thumbnails do not show
I just purchased the Wordpress Catalog and this is how the sample product views for both individual products and category listing.
Please look at my screenshot attachments.
Your help would be most appreciated.
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11 years 2 months ago
Support replied the topic: Re: Thumbnails do not show
Dear Jed,
We suppose your problem is missing images. If so, please give us a link to your test pages so we could see why images are missing.
--
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Web-Dorado team
Best regards,
Web-Dorado team
Joomla extensions ,
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11 years 2 months ago
Jed Morales replied the topic: Re: Thumbnails do not show
Here's the link to the test product:
largeformatwarehouse.com/wordpress/nulla-fringilla-suscipit-viverra-test-3/
And here's the link to the test category:
largeformatwarehouse.com/wordpress/neque-porro-quisquam-est-qui-dolorem-test-post/
I don't think the issue is missing images. I copied and pasted the image links into another browser to ensure the images loaded beforehand.
Please get back to me as soon as possible. Thank you.
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11 years 2 months ago
Support replied the topic: Re: Thumbnails do not show
Dear Jed,
Please give us a link (to [email protected]) to your site and temporary admin user account, and we will try to find out the problem as soon as possible.
--
Best regards
Web-Dorado team
Best regards,
Web-Dorado team
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11 years 2 months ago
Jed Morales replied the topic: Re: Thumbnails do not show
You will be receiving an e-mail from me shortly.
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11 years 2 months ago
Marina replied the topic: Re: Thumbnails do not show
Everything works fine, but thumbnails (preview images of products) are not showing. Thanks in advance.
www.bifakit.com
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11 years 2 months ago
Support replied the topic: Re: Thumbnails do not show
Dear Marina,
If you are using the free version, please update to the latest release from wordpress plugins menu. If you are using the pro version, please send us the email address that you have used to purchase the plugin and we'll send you the latest version of it. If after updating the plugins you'll experience any further problems, please give us (to [email protected]) a temporary admin user account, and we will try to find out the problem as soon as possible.
--
Best regards
Web-Dorado team
Best regards,
Web-Dorado team
Joomla extensions ,
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11 years 2 months ago
Marina replied the topic: Re: Thumbnails do not show
Ok, with the updated version it goes fine. But now, the pop-up fancy pics that show up when I click in any image goes too high, insted of loading in the center of the screen. Any idea?
And just to improve the plugin, it is quite messy to have the same id's and classes and functions on the same page (front_end_functions.html.php). When I try to fix anything or just adjust the css it becomes real hell.
Thanks!
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11 years 2 months ago
Support replied the topic: Re: Thumbnails do not show
Dear Marina,
Please give us (to [email protected]) a temporary admin user account, and we will try to find out the problem as soon as possible.
--
Best regards
Web-Dorado team
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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11 years 2 months ago