Paragraphs disappear when saving product page

Martin Nilsson created the topic: Paragraphs disappear when saving product page

Hi!

I'm trying to use this product now. I added paragraph (<p> and </p>) tags in the Text mode of the product description editor in the admin interface. But every time I update the product page (Save), these paragraph markings disappear. The same is true with the category descriptions editor.

Would you call this a bug or a feature, and is there any other way to get paragraphs that are permanent throughout updates? As the customer is supposed to be able to update these pages himself, I want the interface to be as simple as possible...

Best regards,
Martin Nilsson

#2734

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Support replied the topic: Re: Paragraphs disappear when saving product page

Dear Martin,

This may be caused by your editor or editor's settings. What editor are you using on your wordpress?


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#2737

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Martin Nilsson replied the topic: Re: Paragraphs disappear when saving product page

I think I am using the "standard editor". But actually I was of the impression that the editor that is used to update the product pages of Spider catalog doesn't work in exactly the same way as the ordinary editor; that's why I thought the problem was with Spider catalog. But now I see that they are indeed quite similar.

And, (importantly) actually the problem doesn't happen when I save a product page but every time I switch from the Text mode to the Visual mode and back. Excuse the confusion. This only happens when I edit Spider product pages (and category pages), not when I edit other pages.

Or actually, crucially, what happens is that paragraph markings disappear even when I switch from Text to Visual and back on normal page editing (i.e. non-Spider-pages), but crucially this doesn't actually affect the look of the page; the paragraphs still remain anyway. But when I switch from Text to Visual and back when editing Spider Catalog product pages (or category pages), then the paragraphs actually disappear even in the published result.

Sorry for the confusion.

#2746

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Support replied the topic: Re: Paragraphs disappear when saving product page

Dear Nilsson,

Please, give us (to [email protected]) admin access to your site and we'll try to solve the problem.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#2761

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Martin Nilsson replied the topic: Re: Paragraphs disappear when saving product page

Thank you, I will send login directions to [email protected] shortly, but not before Wednesday, as I have an important meeting with the customer then, and any experimenting is best done after that point.

Thank you for your interest in helping out.

#2763

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