I am using the thumbnail for product listings and very happy with it but, the text is wrapping or truncating. I would like to use specific content for the preview or at least have it wrap and truncate.

It would be nice to have a "Learn More" button to the product as well. Any ideas?

50.87.2.116/~greenfc6/content/sample-page/

Hello Eugene!

Our development team was trying to provide you a CSS code to achieve this feature. But unfortunately they are not succeeding having only frontend access.

Could you please give us temporary access to the backend of the site as well? They will implement the solution to the issue as soon as possible.

Please send the access info to [email protected], and also make sure to mention the link to this forum topic in your e-mail.

Thanks in advance!

Thanks, any progress?

Greetings, Eugene!

You should have already received the e-mails my colleague and I have sent to you. Could you please check your inbox?

You can use the More tag to achieve the functionality you mentioned under this forum topic. Please insert it to the product description.

Thank you!

It's part way there, just a couple of things. It's still breaking in the middle of words and the line height
is insanely close. please look at the screen shots for a clearer understanding and thanks so much for your support.

Also the "more" button is NOT showing in the thumbnail list view.

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FYI, I tried to inspect the objects in multiple themes and it comes back saying its in the theme style.css but it's not and it says the same no matter what theme I use. I am pressed for a resolution. Please help. Thanks

Also, it seems if the "spanman" class was gone, things might work the way I want.

Hi Eugene!

Let me ask our development team to look at the more button and also change the word wrapping CSS. I'll get right back to you as soon as they finish working.

Thanks!

Thanks and sorry but one more thing while we are here, on most pages I get the thumbnail view until I hit the the product page (what is desired) but some category pages show up in a list view (what I DON'T want).

How should I have configured this? and whats the difference?

Hello Eugene!

Unfortunately the current view of categories is the only view available in Spider Catalog. There are no settings to make them appear as thumbnails.

Thank you!

Hi Eugene!

Could you please check your catalog?
Our development team has made some changes, let me know if it looks as you would like it to.

Thanks!

Great job. Thank you so much. I have one little issue left. I am using a pdf download plugin
( Download Manager)Version 2.8.97 | By Shaon | View details

Doesn't seem to parse the shortcode in the products

example: [wpdm_package id='417']
50.87.2.116/~greenfc6/content/?s_p_c_t=1...prod_name_4_1&back=1

Great, Eugene! We are very glad you like the view!

As for the problem you mentioned, please note, that the plugin you are using should support content shortcodes to export catalog content. From what I read in the description, it seems to do that, but something might be conflicting with Spider Catalog.

Could you please contact the support team of Download Manager and ask them to take a look?
Thank you!

Sure, just FYI I tried several plugins in the products, none of them work. I tried them inside a regular page, worked just fine.

Oh and thanks so much for your AWESOME support. My colleagues and I where very impressed. We will continue to buy your products on the strength of your great tech support.

Thanks again! <3

Not worried about the PDF. Thanks again. I will just use manual links.

That's Fantastic! We are very glad the problem has been sorted out on your website, Eugine!

Please don't hesitate to let our team know any time you have further support requests. We'll be happy to help you out with them!

Could I ask you to post your feedback about the product and our support service on WordPress.org? Your review would be a big contribution to our small company!

Let me provide you the plugin page link: wordpress.org/support/view/plugin-reviews/catalog

We highly value and appreciate your comments.
Many thanks in advance!

5 stars, here's what I wrote:

"Granted I don't expect less than 24 hour support turnaround time, nor did I expect help with styling issue but that's exactly what I got!

This plugin is awesome not only because it works well but these guys listen and are helpful as hell when you need something.

I couldn't ask for better. . KUDOS on not only an excellent product but also on very human, helpful and knowledgeable support forum. Well done!

That's so nice of you, Eugene!
We are just flattered after reading your kind comments!

Take care!